Use of Force Coordinator

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  • Ref:
    61744
  • Location:
    Harmondsworth
  • Employment:
    Full time
  • Closing Date:
    28 February 2025

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Looking to move roles but not leaving the Mitie family?

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Join us and help deliver the exceptional, every day.


 

**Job Title**: Use of Force Coordinator **Location**: Heathrow IRC **Department**: Safer Communities **Reports to**: Head of Safer Communities  

 **Job Summary**

This vacancy is for qualified Use of Force Instructors only.

As the **Use of Force Coordinator** at Heathrow Immigration Removal Centre, you will oversee and manage the use of force within the centres, ensuring that all interventions are necessary, reasonable and proportionate and in line with current legislation. The role involves coordinating, recording, and reviewing all incidents involving force, providing guidance and training to staff, and ensuring full compliance with health, safety, and safeguarding standards. You will also work to foster a culture of de-escalation and conflict resolution, reducing the need for force wherever possible, while maintaining the safety and security of both residents and staff.

**Key Responsibilities**

  1. **Management and Oversight of Use of Force Incidents**
  2. **Training and Development**
  3. **Policy Compliance and Incident Review**
  4. **Incident Investigation and Reporting**
  5. **Risk Management and Safeguarding**
  6. Team Leadership and Development
  7. Strong leadership and management skills**, with experience in training and guiding staff in high-pressure environments.
  8. Excellent communication and interpersonal skills**, with the ability to provide feedback, conduct debriefings, and liaise with multiple stakeholders.
  9. Analytical and problem-solving skills**, with the ability to review incidents, identify trends, and implement improvements.
  10. Conflict resolution and de-escalation expertise**, with a focus on reducing the need for physical interventions.
  11. Understanding of safeguarding principles** and the ability to work closely with healthcare and mental health professionals to manage vulnerable residents.
  12. Proficiency in incident reporting systems** and documentation, ensuring compliance with legal and operational standards.

 

Person Specification

Behaviours

  • Leadership
  • Strong communication and Influence skills
  • Developing self and Others
  • Making Effective Decisions
  • Managing a Quality Service
  • Prioritise workload, minimising the impact to the business.

Experience

  • Prior experience in a Custodial Environment as Use of Force Instructor (Essential)
  • Trained in basic Use of Force. (Essential)
  • Service delivery focussed approach
  • Have a full driving licence (Desirable)
  • Possess good IT skills (Essential)
  • Achieve or possess accreditation as a Use of Force instructor. (Desirable)
  • Pass or possess fitness test to Advanced C&R level annually (Essential)

 

 

**Key Skills and Competencies**

- **Strong leadership and management skills**, with experience in training and guiding staff in high-pressure environments.

- **Excellent communication and interpersonal skills**, with the ability to provide feedback, conduct debriefings, and liaise with multiple stakeholders.

- **Analytical and problem-solving skills**, with the ability to review incidents, identify trends, and implement improvements.

- **Conflict resolution and de-escalation expertise**, with a focus on reducing the need for physical interventions.

- **Understanding of safeguarding principles** and the ability to work closely with healthcare and mental health professionals to manage vulnerable residents.

- **Proficiency in incident reporting systems** and documentation, ensuring compliance with legal and operational standards.

 

Closing Date  28th February 2025 . Applications are requested with accompanying CV and a cover note explaining their suitability for the role.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
C&C IRC - Heathrow - Harmondsworth/Colnbrook Immigration Removal Centre (IRC)
Colnbrook Immigration Removal Centre, Harmondsworth, Middlesex, England, UB7 0FX
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Benefits

Pensionpension
Life Assurancelife-assurance
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
Holidayholiday
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