Life at Mitie

Working at Mitie isn’t just another job, it’s a lifestyle. Everyone who wears the Mitie logo on their uniform or a lanyard, is part of something much bigger. We’re at the heart of everyday life, from the shops you visit, to the transport you use. From the calls you make, to the deliveries you take. We pride ourselves on making a positive difference by delivering the exceptional, every day, together.

We work hard for our communities, so Mitie works hard for us. Here are some of the great bits of life at Mitie.

We are one Mitie

We work as one to deliver a seamless, unrivalled service. We are all in it together; if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust

Integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile

Whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

Our diversity makes us stronger

We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers’ business, is our business

We are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Equality, Diversity & inclusion

Mitie is a people business. We believe who are people are, where they come from, how they identify, where they have served and their unique skills, are Mitie’s strengths. In short, our diversity makes us stronger.

We’re proud of the work our six Equality, Diversity & Inclusion networks do to create a sense of belonging, where everyone can show up as their true selves.

ED&I at Mitie is a journey, we recognise that we still have work to do. But, we know that through the support of our Executive Leadership Team, our award winning ED&I development course “Count Me In”, and our public goals, we’ll continue to make Mitie a great place to work.

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Reward & Recognition

We believe it’s important that every colleague is rewarded for a job well done. It’s about more than just the numbers on a persons payslip. That’s why we offer a range of benefits, some core, some optional, so that every person’s pay can go further.

Our virtual GP service, Shares scheme, Flexible benefits like dental or mobile insurance, Cycle to work and shopping discounts, is only a little of what’s on offer.

Some will be provided to our colleagues as part of the core employment package whilst others are available to purchase at preferential rates.

And what’s great about these benefits? They’re available to every colleague, no matter what pay bracket.

We also know that being recognised for a job well done, is vital. So, we have a programme that runs year-round. Colleagues can recognise each other for the work they do, aligned to our values. At the end of the year, three top winners are chosen, with a prize fund of over £15,000.


Learning & Development

Our people’s skills knowledge and behaviours, make a difference to our performance, and sets us apart.

We believe that learning is a right, so we make sure that every Mitie employee has access to our learning platform from day one. We empower our people to take responsibility for their own development journey so it can be personal to them. Whether they are taking their first steps at Mitie, learning how to do their job, or managing their career journey.


Access to Learning

Every employee has their own learning account on our digital learning platform, Learning Hub, where we offer hundreds of digital and instructor-led courses. This means that every employee, regardless of role or location, is able to drive their own development, whether they are seeking out training related to their job, or learning to further their knowledge and develop their careers. Our technology enables employees to access learning using any device, at a time and place that suits them. Our learning offer is comprehensive, covering induction, job-related training, apprenticeships, management development, performance management and career management.

In addition to instructor-led sessions (virtual and classroom), our employees have access to a library of hundreds of digital learning activities that will appeal to different learning styles, ranging from documents and infographics to video learning, microlearning and eLearning activities; some are bespoke to Mitie, the rest from accredited, comprehensive course libraries. Topics covered include Mitie’s induction, customer service, driver awareness, equality and diversity, information security, and mental health wellness and wellbeing, to name a few.



The future of Mitie starts today, which is why apprenticeships are at the centre of what we do. At any point in time, we have over 1,000 colleagues doing an apprenticeship across 55 programmes. We offer Technical, Professional and Management apprenticeships. This means that our people always have an opportunity to grow and develop in their career. We’re always reviewing our Apprenticeship programme. We regularly add new courses based on what our business and our people need.

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Health & Wellbeing

We care about our people and prioritise their health and wellbeing. We don’t just create great workspaces for our customers, we create them for our people too. Our offices are created with this in mind, and we use our market leading technology in these spaces. For our people who are at customer sites, we ensure they have access to the best. Our Employee Assistance Programme, 24 hours access to a free virtual GP, and Mental Health, Physical Health and Financial Health courses are just some of what’s available to all colleagues from day one.



As one of the UK’s largest employers, you can find a Mitie employee in almost every community. That’s why how we care for our world and the people in it, is so important to us.

Our Mitie Foundation leads the way in helping people who struggle to get into work for different reasons. Our Giving Back programme allows colleagues to volunteer while at work. Mitie is on course to be carbon neutral by 2025, 5 years ahead of other FM companies and 25 years ahead of the UK government.

We’re all about making a real difference, transforming the future and most importantly, doing this together.