Support Services Administrator

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  • Ref:
    70774
  • Location:
    Harmondsworth
  • Employment:
    Full time
  • Closing Date:
    10 March 2025

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Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Join us and help deliver the exceptional, every day.


 

Job Overview

  • Provide comprehensive administrative support to the Airside Pass function within the Performance, Compliance & Training team ensuring that work is completed accurately, effectively and efficiently so that the office runs smoothly at all times.

 

Main Duties

  • Act as the first point of contact for the department, dealing with queries  and requests or escalating as appropriate to ensure prompt resolution regarding airside passes.
  • Process new/renewal applications of airside passes on Airport Gateway ensuring all documents meet CAA and Airport requirements
  • Manage the issusing of GSAT log in for online courses
  • Request DBS certificates through online portal
  • Produce and distribute, as required, documents and information in a timely manner consistent with company standards of efficiency and accuracy.
  • Create and maintain manual and computer records and files such that records are up to date and information can be accessed readily.
  • Arrange appointments as required.
  • Organise and manage personally allocated area/s of work related to the smooth running of the function so that the work is completed effectively and efficiently.
  • Support the wider administrative team, undertaking duties as required,  to assist in the smooth running of the office.
  • Participate in programme of self development within the Support Services field

 

What we are looking for

  • Previous strong administrative experience is required.
  • Please see below for the Care + Custody competencies and MITIE values and behaviours that are important for this role.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
C&C ES Admin Hub - Heathrow - Colnbrook House
C&C ES Admin Hub, Colnbrook House, Colnbrook By Pass , Harmondsworth, Greater London, England, UB7 0FX
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Benefits

Pensionpension
Life Assurancelife-assurance
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
Holidayholiday
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