Our values and behaviours 

Delivering the exceptional, every day 

• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. 

• Our promise to our people: a place to work where you can thrive and be your best every day. 

• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. 

• Our culture – our core values and how we behave:  

• We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. 

• We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. 

• We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. 

• Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. 

• Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. 

Job objectives and responsibilities 

The Solutions Director is responsible for the development and implementation of a programme of activity to build relationships with current and potential customers, alongside leading sales opportunities that arise. 

Main duties 

• To source, lead and manage UK new business development opportunities within public sector. 

• Design complex win strategies with bid teams for bids and sales projects. 

• Liaise with leads, stakeholders and operational teams of various divisions for business development. 

• Design and present strategies to achieve sales targets. 

• Collaborate with bid and pricing functions to promote productivity. 

• Increase company brand recognition in the UK Public Sector marketplace 

• Analyse client requirements, competitor strengths/weaknesses, and develop proposals accordingly. 

• Conduct opportunity assessment meetings and manage proposal/bid process. 

• Attend client site visits, briefings and ongoing relationship management meetings as required. 

• Responsible for proposal commercial and solution strategy. 

• Define proposal deliverables and develop value propositions for each bid. 

• Prepare and submit winning commercial solutions, bid proposals, and presentations. 

• Complete and update Salesforce and bid governance documentation. 

• Proven experience in managing facilities workstreams and project teams. 

Person Specification 

• Proven experience of working successfully in a facilities management environment 

• Experience of managing and participating in project teams that work, adopting project management disciplines 

• Proven experience of delivery strong consistent win ratios against target 

• Highly numerate with the ability to understand commercial negotiations 

• A commercial thinker with the ability to understand and guide commercial negotiations  

• In-depth experience of devising complex FM solutions for a variety of public sector types 

• Good interpersonal skills, influence and impact, working with others 

• A strong quality orientation and commitment to continuous improvement 

• An influential and persuasive communicator, with a high standard of written and verbal communication skills 

• A clear and strategic thinker, able to offer new and innovative solutions. 
   

Desirable 

• A Degree or similar qualification would be an advantage however this is not essential. 

Health and Safety responsibilities 

• Follow Group and company policies and procedures at all times; 

• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; 

• Use all work equipment and personal PPE properly and in accordance with training received; 

• Report any issues or training needs to your  Line manager and /or  via your divisional incident reporting system; 

 Information Security 

• Ensure compliance with Mitie's information security procedures in all activities; 

• Proactively identify and report security risks to your manager; 

• Report actual and suspected security incidents;