Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.
• Access control (Access and Egress of staff, contractors and visitors/contributors)
• Random External Patrols to ensure the premises is secured
• Vetting of visitors/guests and audiences before accessing the BBC Building
• Adhering to the X-Ray/Search procedures as prescribed by the Search Team Leader
• Assisting with various roles within the security team when required for a day to day running of the business.
• To respond to all incidents and follow escalation procedures
• Attendance of first aid incidents/any other form of incidents as required.
• Ensuring company dress code is up to a high standard at all times
• Ability to deliver a clear and concise incident report.
• To have a thorough knowledge of routine and emergency procedures and be able to respond efficiently, and appropriately, to any eventuality
• Ensuring Time Keeping and attendance is of high standard (Officer is expected to be in full uniform with licences fifteen minutes before the start of the shift)
• To be aware of Hostile Reconnaissance techniques that may be employed against the BBC building/s or occupants therein and to be vigilant at all times.
• Operate a safe working environment in line with company risk assessments and assignment instructions
• Ensuring incident are reported on a timely and accurate manner
• Maintain all required records as directed by line management to ensure that full transparency of events and their handling is possible
• Officers are expected to perform and conduct themselves, in line with company policies and procedures
• Obtain assistance by sounding alarms/Radio communication
• Collaboratively working with colleagues to ensure delivery of service expectations of BBC
• Keeping yourself informed of best practice for Security industry
• Effective communication with the Team Leader and Management
• Any other security duties directed by the business or client that falls within your level of training and licensing
• Mobility - Potential redeployment to other sites operated by the client

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License
• SC Clearance desirable