Our values and behaviours

Delivering the exceptional, every day

• Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:
  • We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
  • We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
  • We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.
  • Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
  • Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Job Overview

The Project Manager will be responsible for the development & delivery of projects in the most cost-effective manner, demonstrating ‘value for money', across Mitie's portfolio of clients. The successful candidate will identify & procure the services of specialist designers & contractors as required to successfully deliver their allocated projects. It will be the Project Manager's responsibility to manage compliance with Mitie & Client agreed project delivery methodology, governance & gateway approvals. The Project Manager will also take ownership of Health and Safety including project delivery so that projects are managed through RIBA stages 0-7, between stakeholders and CDM duty holders, as required. Project Managers will be responsible for monitoring & controlling all change during a project's life cycle, in accordance with the relevant contract requirements.

The successful candidate will have a proven history of project development and delivery with a demonstrable experience of CD, duties, pre-construction and construction phases and delivery of multiple projects. Preferably degree qualified in a surveying or construction related discipline. Membership of a construction related institute e.g. RICS/CIOB/RIBA/CIBSE/MIET or APM Membership preferable. A relevant Health & Safety qualification such as Nebosh NVQ Level 6 Health and Safety or IOSH is preferred.

Main Duties

• Identify project critical success factors, translates and communicates to the team as project milestones.
• Determines project set-up and clearly communicates all roles and responsibilities.
• Manage change control process that takes full account of the contract requirements and communicates across team.
• Manage document control systems to optimise distribution of information.
• Promotes and actively participates in knowledge share events.
• Participates in tender creation.
• Develop project programme with knowledge of critical path, float and risk and opportunity.
• Gives full consideration to all restrictions and links in client and third-party approvals with design and delivery of construction.
• Fully aware of the resource requirements of the project and makes arrangements to meet these needs.
• Works with the supply chain to establish effective relationships and ensure continuous improvement.
• Working with the planning and project controls team to establish progress to date & forecasts and ensure that monthly reporting is accurate.
• Manages project activities to ensure works remain on target and takes action as required to rectify problems.
• Works with the commercial team to ensure that the Cost Value Recognition (CVR) is correct by determining if the project budget is on track and reporting is accurate.
• Leads in the production of the PM Reporting and chair monthly Project Review Meetings.
• Maintain effective project management reporting utilising established processes and a suite of tools available.
• Organises subcontractors and suppliers with commercial / procurement team.
• Reviews monthly costs to ensure that there is no unnecessary waste and to maximise profit.
• Understands the importance of cash flow to the business and the client
• Reviews and assists the commercial team in the monthly project reporting to ensure it accurately reflects progress.
• Understands project finance mechanisms.
• Establishes and works to maintain robust open and honest reporting with all parties to ensure project meets targets.
• Ensures that key details pertaining to day-to-day works are clearly communicated across the project team.
• Assist in negotiations with subcontractors and the client etc. to reach resolution on commercial issues always aiming for an amicable solution.
• Is familiar and can work within the conditions of contract on the projects.
• Leads in management of the project risk register and assigning owners to risks and ensuring that these are actively managed.
• Effectively lead the procurement process to ensure that subcontractors are suitably briefed and vetted against Mitie procedures.
• Communicates Mitie quality policy and systems across Mitie team for dissemination to subcontractors and supplier.
• Ensures that robust on-site procedures are established and employed and checks via audit.
• Establishes a culture that expects right first time.
• Seeks out opportunities for improvement, to overcome problem and to mitigate risk.
• Creates environment in which project team is encouraged to take a comprehensive approach to appraising and utilising engineering systems.
• Takes a comprehensive approach to appraising options considering project wide impacts and opportunities for improvement.
• Encourages similar attributes across the project.
• Actively targets opportunities to exceed customer expectations.
• Creates environment for project team to seek improvement.
• Identifies challenges and defines methodologies that overcome these to deliver a safe and cost-effective solution that delivers the programme.
• Evaluates success of completed work and proposes improvements.
• Challenges provided information and the principles behind it.

What we are looking for

• Project Management skills.
• Proficient level of construction knowledge.
• Effective communication skills both verbal and written.
• Proficient level of Health and Safety/CDM management.
• Commercial awareness.
• Planning skills.
• Stakeholder management skills.
• Customer care/relationship building skills.
• Ability to manage change successfully.
• Ability to cost and manage projects within budget.
• Demonstratable MEP knowledge is desirable.
• Membership of a construction related institute e.g. RICS/CIOB/RIBA/CIBSE/MIET or APM Membership preferable.
• A relevant Health & Safety qualification such as Nebosh, NVQ Level 6 Health and Safety and IOSH is preferred.