Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Join us and help deliver the exceptional, every day.
Head of Cleaning
Mitie are looking for a Head of Cleaning to ensure the contract requirements and key performance indicators for services are met always and that the operations team strives and exceeds expectations through first class management delivery. You will play a critical role in various contract decision making through the detailed production of client and internal reporting and various information production. In addition to this, you will measure and establish appropriate targets and objectives as well as analysing and appraising and interpreting performance for the contract in line with set criteria agreed by the contract.
It will be the responsibility of the Head of Cleaning to ensure that services are effective and efficient, value for money and in accordance with contract. You will proactively work independently or collectively to develop the team on achieving their KPIs and continually update / improve the requirements needed to maintain a high level. In addition to this, you will work closely with various client facing roles and other stakeholders to execute their role effectively. Creates a network of stakeholders and collaborates on a regular basis to achieve their goals as well as organise, divide and delegate work load into manageable activities, dependent on expertise/ area of focus whilst tracking completion levels to achieve the desired.
You will take overall responsibility for all staffing related activities, ensuring the effective deployment of staff within budgetary constraints to provide the contracted service and review relevant reports relating to the service response times and ensures that ongoing service improvements are recommended as a result of changing trust activity, working well with all parties that deliver the service to identify and rectify trends and shortfall in service delivery.
To be successful in this role, you will be competent in the use of all Mitie's software programs and Apps, such CARPS, Equip, Archibus, TopCat, MiCat & MiRec and analysing data using Mitie's auditing and have a strong standard of both literacy and numeracy. You will have strong interpersonal skills with the ability to influence effectively at all levels. The role will require maturity of thought, confidence and credibility to challenge and influence individual thinking whilst maintaining good working relationships with the senior management team. You will be able to effectively plan and manage own workloads, however, understands when to ask for support when required. You will have strong financial acumen with the ability to manage costs and ensure budgets are met.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
