Mitie Technical Services

NRS (Magnox) Harwell

Roles and Responsibilities

Role:            Grounds Maintenance Operative

Delivering the exceptional, every day

• Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

o   We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

o   We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.

o   We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

o   Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

o   Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

At Mitie we know that ‘our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring, and our people and customers thrive when we get this right.

Job objectives and responsibilities

• Reporting to the Technical & Maintenance Manager, you will carry out Grounds Maintenance duties to a high standard, delivering the Exceptional every day.
• To undertake all duties in accordance with our work schedule and ensure all areas are left clean and tidy after work is completed, complying with Health & Safety procedures.
• To ensure all requests and enquires from the customer for grounds maintenance are processed quickly and efficiently.
• To operate all vehicles, machinery, and equipment in accordance with Health & Safety procedures.
• You will be required to undertake training as and when required.

Main duties

• Your main duties will include Grass cutting, hedge cutting, border maintenance, gritting, leaf clearance, litter picking, and clearance as required.
• Provide management with relevant information/reporting as required
• Reporting any site issues to the Technical & Maintenance Manager.
• You will be gritting as and when required
• Driving company vehicles, ensuring they are kept in full tact and any maintenance issues are reported in a prompt manner.

. To ensure the grounds maintenance yard and buildings are kept in a safe and tidy condition.

• Providing swift solutions for any requests, complaints, or queries – reporting them to the correct department or escalating if need be.

. Any other reasonable request of the Mitie Management team

Person Specification

• Passion for Horticulture/Gardening
• Great communication skills and customer service Excel Challenge Inspire at service delivery; we must be the best at everything

. To be able to work both as an individual and as a team player.

• Be flexible & carry out duties which are not specific to your trade

 . Knowledge of Health & Safety & safe working practices

 . Understands the relevance of toolbox talks, Permit to Work procedures and safe systems of working.

 . We always ask ourselves, why do I do it this way? How can I do this better? What else can I do?

• UK Driving license · Gritting and Grounds Maintenance experience · PA1 & PA6 spraying license · Experience of using ride on Mowers. Experience of operating Tractors with various equipment attached. Have a good understanding of mobile phone technology to ensure that work activity is properly recorded

Chainsaw licence, Knowledge of PPMs (Desirable)

You must be willing to undergo a BPSS security clearance.