Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Join us and help deliver the exceptional, every day.
Make a Real Difference – Join Our Team!
Detention Custody Officer (DCO) – Immigration Services
Location: In-Country Escorting Services (ICE) – Luton Airport Holding Room
Contract: 42 hours per week
Salary: £31,531 per annum
Training: 4-week fully paid training course
Are you looking for a role where you can have a meaningful impact? Are you calm under pressure, compassionate, and a great problem-solver? If so, we want YOU to join our team as a Detention Custody Officer!
What You'll Be Doing
As an In-Country Escorting DCO, you'll play a vital role in immigration services, ensuring the safety, care, and dignity of individuals in your custody. Your key responsibilities include:
✔️ Providing care and welfare to residents in the Holding Rooms
✔️ Escorting individuals on and off flights at Luton Airport
✔️ Transporting immigration residents safely across the UK
✔️ Driving a small minibus-sized vehicle while ensuring the welfare of those in your care
✔️ Maintaining high security and safety standards with professionalism and empathy
✔️ Working in a structured 4-on, 4-off shift pattern (2 day shifts, 2 night shifts, followed by 4 days off)
No Experience? No Problem!
We provide full training and ongoing support, so no prior experience is required. Your journey begins with a fully paid 4-week training course, including a 7-day residential program in Oxfordshire. Over the next 12 months, you'll gain hands-on experience, mentoring, and complete a Level 3 Apprenticeship in Detention and Custody.
Ideal Candidates Will Have:
🔹 Strong communication and interpersonal skills
🔹 A calm and non-judgmental approach
🔹 Great problem-solving abilities
🔹 The ability to remain composed under pressure
Experience handling challenging situations or supporting individuals in distress would be a bonus!
Essential Requirements
To apply, you must:
✅ Be a UK Citizen, Commonwealth Citizen (with indefinite leave to remain), or EEA Citizen
✅ Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted)
✅ Have lived in the UK for the last 5 years continuously (no single absence over 3 months)
✅ Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting
✅ Hold a full UK manual driving licence (minimum 12 months experience)
✅ Have fewer than 7 points on your licence and no driving bans in the last 12 months
✅ Pass a red/green colour-blind test (required for airside driving)
✅ Be eligible for an airside pass
⚠️ If you do not meet these criteria, we cannot proceed with your application.
Why Join Us?
💼 Job Security & Work-Life Balance – Structured shifts provide stability
🚀 Career Progression – Start with a Level 3 Apprenticeship, with pathways into leadership roles
🎯 Comprehensive Benefits Package – Including pension, private medical cover, share schemes & retail discounts
🅿️ Free Parking
Application Process
If successful, you'll be invited to an assessment day featuring:
✔️ Interview
✔️ Capability assessments
✔️ Full vetting screening
Ready to take the next step? Apply now and be part of something bigger!
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
