Custody Detention Officer

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    Full time

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Sara Sanders

+44 7385 511453

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Since 1987, Mitie’s 68,000 employees, have been serving companies and communities across the world. We're the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

Custody Detention Officer 

Are you looking for anewrole where you can genuinely make a difference to people's lives?   

 We are looking for people with patience, resilience and professionalism to working alongside the Police in custody suites, caring for detainees – many of whom are some of the most vulnerable people in society.  We look for people with the communication and interpersonal skills to support colleagues, work together in teams and deliver an exceptional service to our detainees every day.   


Previousexperience of dealingsensitively with a wide variety of people who have been agitated, confused or angry would be an advantage, but we'll train you in full on an Initial Training Course even without previous experience. 


Mitie Care & Custody is the market-leader in outsourced Police services in the UK.  Our philosophy is all about delivering the Exceptional Every Day to the people in our care whilst providing you training, development, and career opportunities:  and that can often mean valued experience if you want to eventually join the Police force. 


Wages and Benefits 

  • Salary of £23,869.69 on a 4-shift on (2 days, 2 nights) then 4-shift off pattern, scheduled for 2 years ahead so you can plan your life.  (Averages 42 hours per week).   


Other Benefits: 

  • you'll qualify for a Blue Light card and associated shopping and leisure discounts.  And if that is not enough, there is also the Mitie MiDeals:  another discount scheme with over 3000 offers available from your favourite retailers, leisure and utilities companies.
  • Health and wellbeing benefits:  We have a Virtual GP service to get ahead on appointments, and Employee Assistance Programme for any financial, relationship or mental health issues
  • The Mitie Choices programme provides the opportunity to purchase extra Holiday Entitlement, Dental Insurance, Health cash plans, critical illness cover, and discounted gym membership as well as a Cycle to work scheme
  • Plus Share investment schemes, including Save-as-Earn (SAYE) and a Share Incentive Plan:  A free share for every pair…
  • The Mitie Stars programme provides voucher awards for exceptional performance:  recognition across the company and bonuses running to hundreds of pounds (thousands when judged to be the best Mitie Stars!) 
  • You refer a colleague who successfully join us?  That's £150 each time! 



Opportunities for growth: 

We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. 

  • Opportunities to progress to Senior Custody Detention Officer, where you'll manage sizeable teams 
  • Invaluable experience to equip you for applications to join the Police 


A little more about the role… 

The custody suites can be an energetic place to work, with no two shifts the same. Whilst detained, we provide individuals with all their physical, mental healthcare and wellbeing needs.  As well has escorting detainees, making recorded observations as per their individual plan, you'll work with colleagues and the Police to deal with any detainee that is a risk of harming themselves.   

You'll be working in a small team alongside Police Officers:  whilst also having the support of experienced Senior Custody Detention Officers to learn from. 

What are the minimum requirements? 

  • There are no minimum qualifications: 
  • You'll just need a reasonable level of spoken and written English and basic numeracy 
  • Previous experience within secruity or the justice system is beneficial. 
  • All candidates are subject to police vetting checks 










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Northamptonshire Police - Northampton - The Guildhall Police Station
Northamptonshire Police, The Guildhall Police Station, St. Giles Square, Northampton, Northamptonshire, England, NN1 1DE


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