Ref:
70002
Location:
Croydon
Employment:
Full time
Closing Date:
6 March 2025

Apply Now

Enlarge Map

Share this page

Vacancy Alerts

Create an alert subscription based on this vacancy

Create Alert Subscription

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Join us and help deliver the exceptional, every day.

Job Opportunity: CCTV Duty Controller – Croydon Shopping Centres

Are you looking for a rewarding and challenging role in a dynamic environment? We are excited to offer an opportunity for an experienced CCTV Duty Controller to join our team at Croydon Shopping Centres! If you're someone who takes pride in maintaining safety, ensuring security, and working effectively under pressure, we want to hear from you.

Position: CCTV Duty Controller
Hourly Rate: £15.15
Working Hours: Minimum 42 hours per week, Night Shift (19:00 – 07:00)
Shift Pattern: 4 days on, 4 days off

What's Involved:

How do you ensure CCTV systems are monitored effectively and securely?
Are you someone who can respond promptly to emergencies, liaising with emergency services and managing critical situations?
Are you skilled in managing reporting and paperwork, ensuring clear and thorough communication during handovers?
How do you stay on top of contractual agreements, SLAs, and KPIs, ensuring high standards of service delivery?
Can you take charge during fire alarm tests and evacuation procedures, ensuring the safety of all in the centre?
How do you manage security access, maintain safety standards, and address concerns or requests efficiently?

What We're Looking For:

Do you thrive as part of a team but also enjoy working independently when required?
Are you adaptable, with a flexible approach to meet the demands of a dynamic business environment?
Do you have experience in retail security or another relevant field, and understand the importance of security systems like CCTV and Access Control?
Can you communicate clearly, both in writing and verbally, and keep calm in high-pressure situations?
Do you have a proven track record of operating CCTV systems, with a valid CCTV License in hand?

If you're excited about taking on a new challenge and you meet the qualifications, we would love to hear from you!

Apply today to become part of our team at Croydon Shopping Centres!

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.