Join Our Team as a Control Room Operator - Days and Nights working 

Are you detail-oriented, proactive, and ready to make an impact in a fast-paced environment? We are looking for a Control Room Operator to join our dynamic National Operations Centre in Northampton. If you thrive under pressure, have a keen eye for detail, and excel in communication, this role could be the perfect fit for you!

What You'll Do:

• Take Ownership of Tasks: You'll be responsible for ensuring that all shifts are accurately booked on, meeting our clients' staffing requirements. Your focus will be on clearing screens quickly and efficiently, ensuring that all relevant data is processed to the highest standard.
  
  
• Monitor & Communicate: You'll actively monitor live screens, ensuring the correct allocation of control room staff, and communicate effectively with your team, Team Leaders, and senior managers across the business. Clear and professional communication is key to keeping operations running smoothly.
  
  
• Process Management & Adaptability: In this role, you'll handle a variety of processes tailored to different clients. Your flexibility and ability to adapt will be crucial as you juggle multiple responsibilities in a high-pressure environment.
  
  
• IT Proficiency: You'll utilise our company-wide systems to manage and track shifts, bookings, and other essential data. Strong IT skills are essential, as you'll need to enter and manage data accurately within the system.
  
  
• Time Management & Reliability: Punctuality and reliability are critical. You'll need to arrive on time for each shift, ready to start work promptly, and manage your time effectively to balance multiple tasks and priorities.

What We're Looking For:

• Attention to Detail: Precision in every task is key to maintaining the high standards our clients expect.
  
  
• Strong IT Skills: You should be comfortable using various systems and software, with a quick ability to learn and navigate new tools.
• Exceptional Communication: You'll need to be clear and professional in both verbal and written communication, especially when interacting with senior managers.
  
  
• Ability to Work Independently & in a Team: While you'll often work independently to complete tasks, collaboration and following instructions are equally important.
  
  
• Flexibility: Adaptability is essential in this fast-paced environment where priorities can shift rapidly.

Why Join Us?

• Comprehensive Training: We provide full training to help you succeed in your role, with opportunities for professional development and growth.
  
  
• Supportive Environment: Join a team that values your contributions, with a focus on teamwork and mutual support.
  
  
• Make a Real Impact: Your role as a Control Room Operator is crucial to maintaining the smooth and efficient operation of our services, ensuring our clients receive the highest standard of service.

Apply Today!