Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Join us and help deliver the exceptional, every day.
JOB DESCRIPTION
Coffee shop Catering Supervisor
Reporting to: Site Facilities Manager
Hours: 35, Monday to Friday, 7.30am to 2.30pm
We are looking for an experienced and highly motivated Catering Supervisor to join our team.
The main tasks and responsibilities of this role will be to manage a Deli Bar and Barista service, serving both hot and cold 'grab and go' food options and fresh Barista coffee whilst leading and motivating the team to provide a memorable and excellent customer service at all times.
Key Responsibilities
- On a daily basis, lead and supervise the Catering team members to ensure that all required tasks are completed
- Ensure all prescribed business processes and procedures are complied with and
carried out
- Ensure any on the job training is identified and implemented
- Lead by example and ensure that you team members are motivated to deliver a customer focused service
- Ensure all financial procedures are adhered to
- Assist in effectively monitoring and maintaining stock
- Ensure that all relevant deliveries are checked and signed for and that stocks are rotated accordingly
- Proactively seek new and innovative opportunities to improve the customer experience
- Ensure that the highest standards of service are achieved. Promote a truly customer
focused working environment
- Ensure that the standard business procedures and processes are adhered to at all times
- Maintain a clean and safe environment for customers by adhering to food hygiene regulations
- Ensure all customer service areas are clean and fit for purpose, in line with current legislation and that staff are aware of their roles and responsibilities
- Report any major issues to the Facilities Manager
- Any other duties that might reasonably be expected from the post holder.
Requirements & Personal Attributes
- Appropriate personal qualities such as enthusiasm, communication, organisation and customer focus
- Practical experience and business acumen are essential
- Experience of working at Supervisory level within a catering and hospitality environment
- Experience of managing a ‘Food Safety Management system'
- Food Safety Level 2 with the intention of working to Level 3 (if not already achieved)
- Knowledge of managing a P&L for a small business outlet would be advantageous however not mandatory as full training and support will be given
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
