Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Join us and help deliver the exceptional, every day.
Base salary – £50,000-£70,000 depends on experience
Location – UK Wide with extensive travel
Job objectives and responsibilities
A professional sales management post requiring good sales knowledge and skills in a technical environment. Working collabortaively with the MIS Sales team, who will drive sales across the MIS Division and the wider Mitie, the BDM will be responsible for expanding sales and selling opportunity across a wide and diverse customer base. The delivery of these commitments will be crucial to ensuring the continued expansion of offers into our account base. The BDM will be critical to ensuring these works are delivered profitably and the customer experience is positive.
Role Deliverables;
• Be an industry thought leader in the field of Esoteric (TSCM) with cross collaboration targets to achieve across the broader MIS sales
• Building and managing a viable pipeline of opportunities
• Responsible for the organisation of visits to existing and prospective clients
• Assist in the execution of email sales and marketing campaigns
• Collect prospect data and generate new leads
• Client Follow up - Account Management
• Provide regular analysis and reports on Sales & Opportunities
• Provide Weekly/ Monthly Sales Forecast
• Create and issue professional client proposals
• Ensure processes in Sales Standard Operating Procedure are executed
• Attend exhibitions, conferences and networking events
• Identify exhibitions, conferences and networking events
• Assist in preparation of exhibitions, conferences and networking events
• Manage pipeline of opportunities on the company's CRM database(s) and ensure data integrity
• Manage Sales Controlled Documentation (i.e. SOPs)
• Initiate and manage Strategic Partnerships
• Reviewing your own sales performance, aiming to meet or exceed targets
• Assist in identifying material for directory of case studies, reports and statistics
• Internal interfaces: Strategic Account Managers, Account Directors, Managing Directors, Service Delivery Directors, Service Delivery Managers
Main duties
• Ensure that operational performance and sales/margin targets are met, and that the business grows in line with plans.
• Collate, assess, and share information such that market developments and opportunities are identified and realistic business & demand plans can be created.
• Ensure that customer relationships are managed such that account development objectives are achieved.
• Gather and co-ordinate effective information relating to customers, markets, products, and competitors in order to identify new opportunities in line with plans.
• Supporting in the setting and management of realistic expense and revenue/cost budgets so that sales targets are met or beaten.
• The identification, management, and development of relationships with key stakeholder groups, to monitor levels of awareness and attitudes, and to ensure understanding and buy-in to the change.
• Maintain contact (via telephone, email and visits) with existing customer base, introducing them to new services while providing excellent customer support
• Introduce new prospects (via telephone, email and visits) to our services and convert them to customers
• Level value proposition development. Works with Strategic Sales team and KAD to develop our customers pitches, commercial models, and delivery approaches in the pre-sales stage
• Drive delivery teams to service excellence to ensure what is sold is delivered
• Ability to gain trust and commitment from senior leaders
Person Specification
• Previous experience in a sales environment necessary
• Delivered sales targets for a mid or large size business
• Proven track record of sales in security sector is a plus
• Experience in CRM/ Sales based systems preferrable (I.e. ACT!, Salesforce)
• Strong commercial acumen
• Able to deliver results in matrix environment
• Experience in speaking at industry forums and being part of industry bodies is a bonus
Health and Safety responsibilities
• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
• Ensure compliance with Mitie's information security procedures in all activities;
• Proactively identify and report security risks to your manager;
• Report actual and suspected security incidents;
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.