Ref:
68064
Location:
St Asaph
Employment:
Full time

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Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Join us and help deliver the exceptional, every day.

Position: Account Manager

Location: North Wales Police - St Asaph

We are currently recruiting for an experienced Account Manager to manage a high-profile PFI blue light project, to be responsible for total facilities management.

You will lead, develop, manage, and motivate a support services team, ensuring that the client receives services of the highest quality.

Role Responsibilities:

Oversee the end-to-end management of statutory PPM and reactive works, assurance and compliance in collaboration with the relevant teams
Ensure compliance is achieved, analysed and reported
Manage risk registers, BCP's and other risk measures
Produce reports in line with contractual and business requirements
Management of overall site and contract audit checks
Management and compliance of all aspects of site and contract related Health & Safety
Awareness and implementation of company safeguarding policies and procedures
Promote and safeguard the welfare of children and adults at risk who use the facilities in which Mitie operate
Be aware of and comply with policies and procedures relating to safeguarding, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Build long-term, sustainable customer relationships
Manage a team of site-based Facilities Managers within the specific contract, including their adherence to all compliance processes, policies and procedures
Manage succession planning for team, including annual reviews, 1:1's, payroll, disciplinaries etc.
Manage service obligations and output specifications
Management of contractual obligations, contracted timescales
Management of cashflow by account including the P&L, accrued income, resource, labour and recharging
Management of PO and GRN processes

What we are looking for:

Account Management experience
The ability to work independently, be motivated and driven
The ability to lead, manage and develop a team of direct reports
IT literate, with experience using MSOffice suite
Undertake enhanced vetting (DBS/PVG etc.)
Desired: CAFM System experience
Highly Desired: PFI Contract experience
Strong communication skills, with the ability to effectively communicate across hierarchies and departments

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.