Ref:
81925
Location:
Ascension Island
Employment:
Full time

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Job Overview

Will receive work experience at Mitie administration office and stores department.

Main Duties

Helpdesk

Act as the first point of contact for customer queries (in person, phone, email).
Operate within contract KPIs and maintain accurate records in Maximo.
Manage planned and reactive maintenance tasks, timesheets, and reports.
Support payroll preparation and monthly archiving.
Assist with monthly reporting and feedback handling.
Collaborate with colleagues and perform other duties as directed.
Maintain office cleanliness and organisation.

Pre-Planned Maintenance (PPM)

Schedule and process PPM work orders in Maximo.
Track completion, raise remedial work orders, and archive documentation.
Monitor denied access incidents and ensure data accuracy.
Prepare monthly PPM reports and manage water meter readings and sample results.

Stores

Handle customer queries and feedback.
Record transactions and manage filing systems.
Process quotations and orders via procurement systems.
Perform stock control and support material supply for work orders.
Monitor PPE levels and ensure safe working practices.

Skills to develop

MS Word, Excel, and basic database use.
Strong attention to detail and accurate record-keeping.
Excellent customer service and communication.
Ability to prioritise tasks and meet deadlines.

What we are looking for

Education: Good standard of education

Attributes:

Reliable, motivated, team-oriented with a “can-do” attitude.
Willing to share information and support colleagues.
Organised and proactive in improving housekeeping.

Other Requirements:

Physically capable of performing duties.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.