Workplace Services Co-ordinator

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  • Ref:
    80015
  • Location:
    London
  • Employment:
    Full time
  • Closing Date:
    27 September 2025

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Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Better places, thriving communities.


Join Our Team as a Workplace Services Co-ordinator  – Five-Star Corporate Environment 

We're on the lookout for a passionate, detail-driven Workplace Concierge to be the face of our prestigious five-star corporate setting.
If you thrive in a fast-paced environment, love making people feel welcome, and want to help take our service from good to outstanding, we'd love to hear from you.

Salary: £29,000
Hours: 40 per week | Monday–Friday | Flexible daytime hours between 07:00–21:00 (8 hours per day + 1 hour unpaid break)


Why You'll Love This Role

Work in a high-profile, professional setting that values Customer Excellence

Be part of a supportive team that encourages initiative, creativity, and collaboration

Enjoy variety in your day — from welcoming guests to supporting events and coordinating workplace services


What You'll Do

As the go-to person for workplace experience, you will:

  • Create a five-star welcome for all internal and external visitors
  • Play a key role in shaping the workplace experience by identifying service improvements and contributing to a culture of excellence
  • Guide guests through meeting room use, technology, and site inductions
  • Ensure meeting spaces are beautifully prepared and reset after each use
  • Build strong relationships with colleagues, clients, and stakeholders
  • Coordinate courier deliveries, mail, and data archiving
  • Keep work areas, collaboration zones, and breakout spaces looking their best
  • Act as the central liaison for workplace experience, connecting teams with the right services and support
  • Support workplace wellbeing and safety initiatives in partnership with facilities and health & safety teams, including locker coordination and emergency readiness
  • Support events from planning to delivery
  • Coordinate AV and IT support requests with relevant teams to ensure seamless meeting experiences
  • Provide occasional front-of-house support to maintain a seamless guest experience
  • Contribute to the continuous development of workplace services, helping shape a welcoming and productive environment
  • Collaborate closely with workplace experience, facilities, and hospitality teams to deliver exceptional service

What We're Looking For

  • Experience in a customer-facing role within a corporate or hospitality environment
  • A natural communicator who is warm, professional, and proactive
  • Attention to detail with the ability to anticipate needs before they arise
  • Flexibility to support events and provide cover when needed
  • First Aid and/or Mental Health First Aid certification (training can be provided)
  • Familiarity with workplace platforms (e.g., Engage or similar) is a bonus

Perks & Development

Full training and ongoing development opportunities

A professional, high-standard workplace with a collaborative culture

Opportunities to work on exciting corporate events

A role where no two days are the same. Ideal for candidates looking to grow into workplace experience, hospitality leadership, or facilities coordination roles


If you're ready to bring your energy, professionalism, and passion for service to a truly exceptional workplace, apply today and make your mark.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
Royal London - London - 80 Fenchurch Street
Royal London, 80 Fenchurch Street, London, Greater London, England, EC3M 4BY
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Benefits

Pensionpension
Life Assurancelife-assurance
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
Holidayholiday
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