Workplace Host

Location: Masterton Park, Dunfermline
Salary: £13.45 / hour
Hours: 24 hours / week, Monday to Friday, with availability to cover Saturdays occassionally. 
Reporting to: UK Head of Customer and Colleague Experience

Bring the workplace to life

At Signature, brilliant workplace experiences do not happen by chance. As a Workplace Host (Help@Hand Ambassador), you will work closely with the Facilities Manager to help our office run seamlessly.   

This is a visible, floor-based role for someone who brings positive energy, enjoys responsibility and takes pride in creating a safe, welcoming and beautifully run workplace for colleagues and guests.

You will be the trusted presence who connects people, services and spaces - keeping every detail moving and every experience unmistakably Signature.

What you'll bring to life

• Lead proactive floor walks, maintaining presentation, safety, equipment and workplace standards while identifying and following faults through to resolution
• Work closely with the Facilities Manager on priorities, health & safety and compliance checks, maintaining accurate records and helping the office to run smoothly
• Connect facilities, cleaning, engineering, security, landlord partners and other workstreams, keeping teams aligned and services flowing
• Manage meeting room, collaboration and event space set-ups and resets, ensuring every space meets the brief and is ready to impress
• Coordinate events and VIP visits from planning through to delivery and close-down, bringing together hosts, catering teams and supporting workstreams for a seamless experience
• Be a visible, approachable point of contact on the floor, helping colleagues and guests with warmth, confidence and pace
• Carry out reception duties, providing flexible support and a consistently polished welcome
• Manage workplace communications through Viva and other tools, keeping colleagues informed, connected and engaged
• Deliver clear administration and meaningful operational reporting, providing the insight needed to stay ahead

You'll be a great fit if you

• Have a warm, confident communication style and a natural ability to build trusted relationships
• Bring positive energy, take personal accountability and are keen to learn, develop and take on greater responsibility
• Are organised, detail-focused and comfortable coordinating multiple priorities
• Are confident using Outlook, Teams, Word and other digital tools to communicate, track actions and see tasks through to completion
• Take genuine pride in delivering exceptional standards and making a visible difference to the workplace experience
• Experience isn't essential, but a background in hospitality or customer service would be an advantage

We will give you the knowledge, training and support to understand each the business, grow your confidence and make an impact from day one.

What you'll get from us

• Professional training, mentoring and development
• Clear progression into senior workplace experience, guest services, facilities or operations roles
• A supportive team that values your personality, ideas and contribution