Main duties
•
Management of waste contracts for a number of Key Industrial clients, predominantly Northern England
•
Line Management of on-site operation team
•
Maintain and develop client relationships with a view to maintaining and growing waste services
•
Work with Operations Director and teams in Identifying innovative opportunities for services beyond traditional waste collection
•
Maintain, monitor and develop the relationship with all relevant subcontractors
•
Work with Operations Director and teams to develop and implement strategies for service enhancement and cost savings
•
Monitoring quality and accuracy of Management Information reports produced and submitted by the MI team
•
Monitoring quality and accuracy of invoices produced and submitted by the Finance team
•
Monitoring quality and accuracy of waste data on Mitie Wastes WR1 system
•
Submitting and implementing strategic waste management plans in line with our client's environmental and accreditation objectives and working alongside the team and Operations Director
•
Ensuring client compliance with current and future environmental & Health and Safety regulations and legislation;
•
Auditing both suppliers and clients sites
•
Ensure that contracts are run safely and efficiently to the required standard. To liaise with clients and monitor site operations if appropriate.
•
First point of contact for client queries on waste related activities
•
Attending Client meetings as required.
•
Liaise with Mitie Waste Finance team to ensure debt and WIP is minimised. Where appropriate, implement
Excel
Challenge
Inspire
•
at service delivery, we must be the best at everything
•
We always ask ourselves, why do I do it this way? How can I do this better? What else can I do?
•
Have fun and be passionate about what you do
Document ref:
Version no:
Page no: 2 / 3
© Mitie 2014 |Geographic Extent: Global |Classification: Mitie confidential when complete
action plan
s to reduce debt and WIP.
•
Investigation and resolution of clients complaints and concerns.
•
Create a positive safety culture on client sites in line with client and Mitie requirements
•
Identifying account growth opportunities

Person Specification
•
Has excellent communication, written, time management and organisational skills;
•
Has the ability to multitask and manage multiple projects at once
•
Has experience in the waste industry with a working knowledge of waste and recycling best practice, including innovative approaches for the future treatment of waste
•
Knowledge or experience in Contract Management, Hazardous and Non-Hazardous waste management
•
Experience in Line Management of Opertional shift working teams
•
Experience in handling and packaging of waste chemicals would be an advantage.
•
Can communicate with people across all levels of the organisation;
•
Has good presentation and planning skills
•
Managing change and Customer Care experience/skills
•
Understanding of Health and Safety practices
•
Approachable and hard working with a ‘can do' approach
•
Microsoft Word, PowerPoint & Excel knowledge is essential

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 72,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.