ROLE: Utilities Shift Team Leader
HOURS: 42 hours a week. 24-hour shift pattern (site-based)
LOCATION: Ware

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.

To provide a comprehensive engineering service to the Site as part of the site 24 hour shift team.

Assist the Utilities Shift Manager on all works relating to operational matters, Regulatory and Statutory compliance. Ensure that you work to GSK Quality, Environmental and Health & Safety procedure and the Company IMS as it applies to the Contract. To ensure maximum availability of engineering equipment utilising safe, efficient, planned and reactive maintenance services including fault diagnosis and resolution. Advise on any delays to maintenance schedules or plant availability in a prompt and professional manner. To provide comprehensive technical support for project, commissioning and hand-over work. Communicate with the user and the Engineering department of progress to date and advise on any delays to maintenance schedules or processing plans in a prompt and professional manner.

Role Responsibilities:

• To effectively communicate with your shift team and ensure a diligent shift handover is completed to the oncoming shift
• To attend to all critical BMS alarms and ensure that it is recorded in the BMS critical alarm electronic log and that these are escalated
• To carry out housekeeping duties on a regular basis in responsible areas to maintain a high standard of cleanliness and equipment and system integrity
• To investigate, check, test, diagnose and rectify faults to a proven level of competency on both electrical and mechanical equipment within your area of expertise or experience
• To correctly record valid information on all PPM work orders to include a comprehensive description of the task taken and any recommendations for remedial action as required. To issue/receive Permits-to-Work, when fully authorised, for certain tasks and ensure the process is followed correctly
• Apply to HR policies and procedures to a satisfactory standard as and when required. To always comply with agreed SSOW and HSW Policies and procedures
• To establish a consistently positive working relationship with GSK clients and end users and ensure they are aware of engineering work in their areas
• Ensure completion of other routine tasks e.g. – Plant room Gemba's, correct use of on-site procedures and promote within team
• Ensure all site-specific procedures and the MITIE QMS is always followed
• Prompt and correct documentation of incidents.Ensure that work orders are correctly filled in with asset details, materials used, and time spent on the task
• To support planning and make appropriate arrangements for shut down maintenance and projects

Required Qualifications: 

• A good working knowledge or operational experience of a large multi building environment, including an understanding of related SLAs and KPIs
• To hold a qualification in another recognised maintenance engineering discipline or to be able to demonstrate relevant experience in a maintenance field
• To hold or be willing to work towards a BOAS certification
• To have experience of using a BMS system to perform PPM tasks and as a diagnostic tool
• Have practical experience in risk assessments, method statements & safe systems of work with regards to maintenance engineering activities
• A working knowledge of computer programmes is essential (MS Office) and experience of Smartsheets, Teams and Excel would be an advantage. An ability to produce reports and be capable of maintaining electronic records
• Knowledge of GxP would be an advantage.Experience of a CMMS/CAFM system is required. Prior knowledge of EAM would be an advantage
• Have knowledge of COSHH, LOLER and PUWER regulations and other EHS legislation. Latest BS7671 Wiring regulations
• One of the following A or B or C:
  • a) C&G Electrotechnical Course 2357, 2356 or equivalent
  • b) C&G Electrical Installation Course 2330/2360 or equivalent
  • c) C&G Level 2/3 in HVAC/Air Conditioning/Mechanical Engineering or equivalent.
• Have a good level of interpersonal and customer relationship skills; with the ability to communicate at all levels is essential