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Job Overview
We are seeking a diligent and detail-oriented Maintenance Planner to join our team on a Fixed Term Contract basis for 12 months. In this role, you'll be responsible for the scheduling and coordination of all planned and reactive maintenance activities that are carried out by our third-party subcontractors. You'll act as the central point of contact, ensuring a smooth and efficient workflow from initial request to job completion.
Main Duties
Planned Maintenance: Develop, implement, and maintain a comprehensive schedule for all planned maintenance tasks across site, ensuring all contractual obligations and regulatory requirements are met.
Reactive Maintenance: Log, triage, and assign urgent reactive maintenance jobs to the appropriate subcontractors, ensuring timely response and resolution.
Subcontractor Management: Act as the primary liaison between Mitie and our subcontracted partners. This involves issuing work orders, tracking progress, and verifying job completion to Mitie's high standards.
Work Order Management: Utilise our Computerised Maintenance Management System (CMMS) to manage all work orders, ensuring accurate data entry, clear task descriptions, and timely updates.
Communication: Maintain clear and consistent communication with internal teams (e.g., contract managers, helpdesk), clients, and subcontractors to provide updates on job status and resolve any issues.
Compliance: Ensure all maintenance activities are conducted in accordance with health and safety regulations, client-specific protocols, and Mitie's operational procedures.
What we are looking for
Proven experience in a maintenance planning, scheduling, or coordination role.
Strong understanding of planned preventative maintenance (PPM) and reactive maintenance processes.
Proficiency with CMMS or similar scheduling software.
Excellent organisational and time management skills with the ability to manage multiple priorities simultaneously.
Strong communication and interpersonal skills, with the ability to build effective working relationships with internal and external stakeholders.
Problem-solving abilities and a proactive approach to resolving issues.
A solid understanding of health and safety in a facilities management environment.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.