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Supervisor Role Overview
Act as the on-site stakeholder interface, managing the delivery of Mitie contractual outputs, including statutory, mandatory, and reactive performance indicators. Oversee small additional works projects from inception to handover.
Key Accountabilities
Ensure compliant, efficient, and timely delivery of maintenance and response works per statutory legislation, MoD requirements, Health and Safety, and Environmental standards.
Monitor Supply Chain teams to ensure qualified operatives with appropriate equipment, skills, and vehicles.
Assess Supply Chain service delivery for value, quality, and safety to meet performance indicators.
Review and coordinate Risk Assessments, Method Statements, and ensure Maximo system task recording.
Maintain compliance with JSP 375, Asbestos and Legionella management plans, and act as Responsible Person where required.
Work closely with Defence Infrastructure Organisation (DIO) and end-users to support estate activities, resolve issues, and provide technical advice.
Develop formal Additional Works project submissions, assist in complaints resolution, and support Helpdesk requests.
Promote a safety culture and ensure efficient, economical operations while managing stakeholder expectations and contract risks.
Skills & Experience
Proven experience managing staff in Construction, Property Maintenance, or related fields, including operational delivery, task prioritization, and site activities.
HNC-level qualification in Building/Civil or Electrical/Mechanical Engineering, or equivalent experience.
Management-level qualification in Health & Safety (IOSH).
Desirable: IFE Level 3 Certificate and GIFireE Qualification.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.