Job Overview – Store Detective | Mitie

Hours: 09:00–19:00 (50 hours per week, Tuesday to Saturday)
Pay rate: £13.30 per hour
Location: Doncaster and surrounding areas
Requirements: Full UK driving licence and access to your own vehicle

Our client is one of the UK's leading high-street retailers, and they are looking for a proactive and professional Store Detective to support loss prevention across their regional store network. This is a vital role within the business, helping to deter theft, identify offenders, and support the successful apprehension and prosecution of those involved in criminal activity.

Key Responsibilities

• Observe, deter, and where necessary, detain individuals involved in criminal activity

• Work closely with local police forces and crime prevention partners to stay informed of regional crime trends

• Build strong local networks to identify and disrupt organised retail crime

• Accurately record and report incidents in a timely manner

• Attend court when required to provide evidence

• Maintain stationery cupboards and ensure stock levels are correct

• Report building and maintenance issues and follow through to resolution

• Support space utilisation data by carrying out regular audits

What We're Looking For

• A highly adaptable individual who can thrive in a fast-paced environment

• Calm under pressure with the ability to respond confidently to challenging situations

• Experience in a customer-facing role with strong customer service skills

• Excellent written and verbal communication skills (GCSE English or equivalent preferred)

• Proactive, self-motivated, and forward-thinking with a strong work ethic

• Confident, approachable, and keen to be part of a supportive, established team

• SIA licence is essential (store detective experience is highly desirable)

• Strong observational skills and sound decision-making ability

• Confidence to challenge individuals when required

• Comfortable using CCTV, electronic tagging, and modern surveillance systems

This is a rewarding role for someone who enjoys responsibility, variety, and making a real impact within a professional retail environment.