Job Title: Site Manager
Rate of Pay: £14.88 Per Hour 
Contract: Permanent 
Type of Employment: Full Time
Hours: 40 Hours Per Week
Location: Royal Harbour Academy, Newlands Lane, Ramsgate, Kent, England, CT12 6RH
Role Purpose

To manage the day-to-day operation of the school site, ensuring the building remains safe, compliant, secure, clean and fully operational to support teaching and learning. The Site Manager acts as the key on-site contact for the school and FM team.

Key Responsibilities

Health & Safety

• Ensure compliance with all health, safety and statutory requirements.
• Complete site inspections and compliance checks.
• Report and escalate risks promptly.

Maintenance & Facilities

• Manage reactive and planned maintenance activities.
• Carry out minor repairs where appropriate.
• Monitor contractor performance and quality of works.
• Maintain site fabric, services and external areas.

Site Operations

• Open, secure and maintain the school site.
• Support school events and lettings.
• Ensure the site remains clean, safe and fit for purpose.

Helpdesk & Compliance

• Review Helpdesk jobs daily.
• Ensure PPMs and reactive tasks are completed on time.
• Maintain accurate records and documentation. 
• Lead and support caretaking and cleaning teams.
• Allocate work and monitor standards.
• Conduct regular team briefings and handovers. 

Customer Service

• Build strong relationships with Headteachers and school staff.
• Respond positively and professionally to customer requests and concerns.
• Maintain a visible presence around the school.

Essential Skills & Experience

• Facilities management, building maintenance or caretaking experience.
• Knowledge of health & safety and compliance requirements.
• Experience managing contractors and site activities.
• Good communication and organisational skills.
• Proficient in using CAFM/Helpdesk systems.

Success Measures

• Safe and compliant site.
• PPMs completed on time.
• Reactive jobs managed effectively.
• Positive customer feedback.
• High standards of presentation and security.
• No avoidable disruption to school operations.

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