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Shop Assistant - Heathrow Immigration Removal Centre - 40 Hours Per week £28,901.448 Pension and life assurance Free Parking, Free Access to gym Retail Discounts Meals on duty |
You must be eligible for CTC clearance. Hold a valid British passport or EU passport with Share Code, have no criminal convictions, and have lived in the UK for the past three years with no extended trips overseas. |
Job objectives and responsibilities |
· Organise and run the shop ensuring stock items and levels meet customer demand, providing a welcoming and positive customer experience |
Main duties |
1. Organise and manage personally allocated area of work related to the smooth running of the shop so that the work is completed effectively and efficiently. 2. Welcome and serve all customers in a timely manner to ensure the smooth running of the shop area. 3. Process orders as required in line with customer demand and company procedures, including arranging collection and delivery of ordered items, to ensure adequate stock levels are maintained at all times. 4. Refill the kiosks within the Centre as and when required but at least on a daily basis to ensure adequate supplies are available. 5. Deal with cash in a safe and secure manner adhering to company procedures at all times. 6. Create and maintain manual and computer records and files such that records are up to date and information can be accessed readily. 7. Complete documentation in a timely manner consistent with company standards of efficiency and accuracy.Use, handle, transport and store equipment and materials securely and correctly at all times to ensure a safe and secure environment. 8. Undertake emergency out of hours call outs as required to maintain the centre facilities. 9. Notify relevant staff of stock levels so that the availability of materials is maintained. 10. Undertake all notifications of change to the establishment ensuring compliance with the relevant standards. |
Person Specification |
Essential · Numeracy skills · Positive, patient and caring style of customer service
Desirable · Previous relevant experience would be an advantage |
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.