Shift Response Technician

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  • Ref:
    64034
  • Location:
    Coventry
  • Employment:
    Full time

Meet the recruiter

Shivangi Yadav

Shivangi.Yadav@mitie.com

+44 333 010 6163

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Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Join us and help deliver the exceptional, every day.


 

Job Overview

This is a site based role at Coventry Hospital.

We are looking for motivated and enthusiastic tradespeople to joint our growing engineering family.

Our Shift Multi Skilled Technicians provide a response and rectification service to all events logged on the helpdesk via a 24 hour shift system. You will also be expected to undertake a number of planned preventative maintenance tasks as detailed on the PPM plan.

You will have knowledge of Health & Safety, Permit to Work procedures and safe systems of working, have good verbal and written communication and be physically able to carry out the fuller duties detailed in the job description.  

The ideal candidate would have a background within Maintenance / Facilities Management in a healthcare environment or similar and be to either C&G Level 2 / NVQ Level 2 / Diploma Level 3 or equivalent / technical diploma. 

This is a Shift position that will work 4 days on, 4 days off, 4 nights on and 4 days of and then repeats. 

 

Main Duties

  • Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, flushing of little used outlets / water temperature recording, emergency lighting tests, etc.).
  • Monthly utilities meter readings.
  • First line response to reactive repairs.
  • Re-lamping of defective luminaries.
  • Minor building fabric repairs.
  • Minor plumbing repairs.
  • Pipe work leaks on heating and hot water systems.
  • Maintain accurate documentation of all assigned work orders.
  • Comply fully with Health, Safety & Environmental policies.
  • Completion of documentation as required, including RAMS and adhere to all associated permits.
  • Flexibility in work hours to provide cover if required for holidays and sickness absence.
  • To assist all trades within the team and through the correct training be able to complete tasks away from your core skills.
  • Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
  • Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.

Health & Safety:

  • Follow Group and company policies and procedures, at all times.
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment.
  • Use all work equipment and personal PPE properly and in accordance with training received.
  • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
  • Take personal responsibility for Health & Safety matters.

 

What we are looking for

 

  • Good understanding of health and safety requirements within a healthcare environment.
  • Have a proactive approach to maintenance and building management.
  • Confident, driven and pro-active.
  • Able to do the job right and do it right first time, within a pre-determined timescale.
  • Willingness to undertake further training.
  • Ability to provide a schedule of works for identified additional/remedial works.
  • Writing and following risk and method statements as required on a daily basis.
  • Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
  • Good knowledge of building Statutory Compliance.
  • Must hold a full UK driver's license.
  • Ability to record work accurately on work sheets and computer based systems.
  • Good communication skills and the ability to work within a team.
  • Experience of working within a customer focused environment.
  • Wanting to achieve success, for his or her self, the business and the customer.
  • Flexible approach to work and working hours (subject to the EU Working Time Directive).
  • Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued.
  • Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments.
  • HSE management in accordance with our Quality Management System and all legal and statutory requirements.
  • Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Shivangi Yadav at Shivangi.Yadav@mitie.com.

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
University Hospital Coventry & Warwick - Coventry - Clifford Bridge Road
University Hospital Coventry & Warwick, Clifford Bridge Road, Coventry, Warwickshire, England, CV2 2DX
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Benefits

Pensionpension
Life Assurancelife-assurance
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
Holidayholiday
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