Ref:
75607
Location:
London
Employment:
Full time
Closing Date:
11 June 2025

Apply Now

Enlarge Map

Share this page

Vacancy Alerts

Create an alert subscription based on this vacancy

Create Alert Subscription

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Better places, thriving communities.

Job Overview

A regional field based role the Senior Engineer will work as a member of the Mitie Fire & Security Systems Operations Field service team, working closely with the Regional Service Manager and Service Desk to ensure best use of the field Engineering resource
To support their assigned team of Engineers and act as first point of contact for technical assistance and day to day issues.
Ensure effective and efficient delivery of PPM, Reactive calls and additional Small Works within their regions
To ensure compliance with all Legal and Regulatory requirements
To support the business Service strategy and to deliver the required customer service and financial performance

Main Duties

Carry out PPM, reactive calls and Small Works on Fire & Security Systems within their region as required
Monitor completion and attendance of certification to customers service level agreements
Display a “can do attitude” with the ability to work independently
Support the Service Desk to ensure Engineers attend sites and ensure good time-keeping and attendance of team
Support the Regional Service Manager and Service Desk to ensure region is up to date with all relevant works
Support the Regional Service Manger and service desk with the management of SLA'S,holidays and sickness
Support the Regional Service Manager with the cascade of relevant company information and Toolbox talks
Carry out individual Engineer Vehicle / PPE / safety equipment & calibration checks in line with company policies
Promote, monitor and maintain health, safety and security of self, team and others
Complete and track audits of Engineers for each disapline, and follow up on required actions
Carry out all legitimate work issued by the Management of the Company
To ensure compliance with the Company quality standards and safeguard the quality of operational delivery and processes
To operate to the highest business standards, manage risk and protect the Mitie brand
To ensure the company operates in accordance within relevant Standards and Codes of Practice
To lead compliance and implementation of Mitie values, principles, initiatives and governance requirements throughout the Regions
Manage and maintain the OnCall rota
Assisting the Regional Service Manager in the identifaction of mandatory and technical needs and delivery of training
Follow the Companies Business Management System to achieve 100% compliance
To undertake additional duties in line with capabilities as required

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.