Security Transformation Account Manager

  • Ref:
    103703
  • Location:
    London
  • Employment:
    Full time

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Security Transformation Account Manager

Lead Security. Influence Strategy. Drive Meaningful Change.

At Mitie, security is about more than protection. It's about enabling world-class organisations to operate with confidence.

We're looking for an exceptional security leader to take ownership of one of our most prestigious and strategically important client partnerships, supporting a globally recognised professional services organisation.

This is a rare opportunity to shape the future of an integrated security programme that combines physical security, technology, resilience, business continuity and risk management into a single, high-performing service.

If you're motivated by solving complex challenges, influencing senior stakeholders and delivering security solutions that genuinely add value to a business, we'd love to hear from you.

Why This Role?

This isn't a role where you'll simply maintain existing standards.

You'll be trusted to challenge conventions, identify opportunities for improvement and lead transformational change across a complex, high-profile environment.

Working alongside senior client leaders and specialist Mitie teams, you'll have the platform to influence strategy, drive innovation and deliver measurable business outcomes.

You'll be the face of Mitie for the client, a trusted adviser who brings insight, leadership and vision to every conversation.

What You'll Be Leading

As Security & Systems Account Manager, you'll take full accountability for a £3.3 million integrated security contract, overseeing a broad portfolio that includes:

  • Security Operations & Guarding
  • Security Technology & Systems
  • Key Holding Services
  • Business Continuity & Resilience
  • Risk & Governance Programmes
  • Security Transformation Projects

You'll ensure security remains aligned to business priorities while continuously enhancing performance, resilience and stakeholder confidence.

What You'll Be Doing

Shape Strategy

Lead the ongoing evolution of a sophisticated and multi-faceted security programme, ensuring services remain future-focused, innovative and commercially effective.

Build Executive Relationships

Develop trusted partnerships with senior client stakeholders, becoming the go-to expert for security, resilience and risk-related challenges.

Drive Transformation

Champion change across people, process and technology, identifying opportunities to improve efficiency, effectiveness and user experience.

Turn Data into Decisions

Create meaningful reporting, performance dashboards and insights that support informed decision-making and demonstrate value.

Inspire High Performance

Lead, coach and develop an experienced leadership team, creating a culture focused on accountability, collaboration and continuous improvement.

Deliver Results

Translate intelligence, data and operational insight into tangible actions that improve service delivery, strengthen resilience and mitigate risk.

 

What We're Looking For

You'll be a credible and accomplished leader with experience managing complex security environments and engaging confidently with senior stakeholders.

Your background might be in corporate security, policing, military, intelligence, resilience, technology, facilities management or consultancy. What matters most is your ability to influence, lead and deliver meaningful outcomes.

You'll bring:

Strategic thinking with strong commercial awareness

Experience leading complex, high-profile programmes

The ability to build credibility quickly and influence at senior levels

A passion for innovation, technology and continuous improvement

A collaborative leadership style that inspires teams and stakeholders alike

Strong analytical skills and a data-driven approach to decision making

The confidence to challenge, shape and improve existing ways of working

Resilience, adaptability and a solutions-focused mindset

 

Why Join Mitie?

At Mitie, you'll join a business that's redefining what great security looks like.

You'll work alongside some of the industry's most talented professionals, deliver services for some of the world's most recognised brands and have the opportunity to make a genuine impact every day.

This is more than an Account Manager role.

It's an opportunity to shape security strategy, influence senior decision-makers and leave a lasting mark on a nationally significant security programme.

Ready to lead the future of integrated security? We'd love to hear from you.

 

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
The Shard - London
The Shard, Level 12, 32 London Bridge Street, London, Greater London, England, SE1 9SG
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