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ob Title: Security Shift Manager (SSM).
Site: Bullring and Grand Central.
Salary: £15.67 p/h
Hours: 4 on 4 off 12 hour shifts
Permanent position, Immediate start once vetted
Must hold a Current Door Supervisor Licence, CCTV Licence would be desirable but not essential.
2 years supervisory experience in a similar environment or role would be desirable but not essential.
Must have good communication skills.
Basic IT knowledge, Microsoft Excel, Outlook etc.
Job Purpose
The protection of life, property and premises.
Key Responsibilities and Accountabilities.
Manage the day to day Front of House operations, Highlighting any issues to the senior management as and when necessary.
Promote and drive top level standards.
Take ownership for the safety of Visitors, Tenants, Contractors and Fellow employees.
Manage Customer comments, complaints and questions, professionally and in a timely manner.
Conduct daily briefs to all oncoming staff.
Participate in weekly Management meetings
Undertake regular patrols of the entire site, assisting customers as needed.
Attend to any incident that may occur in order to manage the incident from ground level and escalate if necessary in line with company policy.
Deter and prevent any wrong doing.
Operate within h confines of the companies policies and procedures.
Operate within the confines of the policies and procedures set out by the SIA
Have a working knowledge of the Health and Safety at work act 1974
Take ownership of the management of the Security Team, including recruitment and discipline of staff as and when required.
Work with and support the on and off site Management Teams.
Assist with the management of any onsite events.
Have a basic understanding of the control room, its functions and its critical systems
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.