Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Better places, thriving communities.
We are looking for professional, flexible, and reliable Security Cover Officers to join our committed hospital security team.
Hospitals are busy, high-pressure places where the safety of patients, clinical staff, and visitors is most important. As a Cover Officer, you will provide essential support across different shifts—covering planned leave, sickness, and operational needs. You will be a reassuring, visible presence across the site, calming difficult situations and ensuring a secure, supportive environment for NHS staff to deliver care safely.
Visible Presence & Patrolling: Carry out internal and external patrols across hospital wards, Emergency Departments (A&E), and grounds.
Conflict Management & De-escalation: Respond quickly to alarms, incident calls, and requests for help, using verbal de-escalation and approved physical intervention techniques when needed.
Emergency Response: Help during critical incidents, fire alarms, major incidents, and missing person alerts (e.g., vulnerable patient wandering).
Incident Reporting: Write clear, accurate, and factual incident reports, log entries, and statements for management and law enforcement review.
CCTV & Equipment: Monitor CCTV systems, use two-way radio professionally, and carry out routine security equipment checks.
Compliance & Professional Standards: Maintain high standards of personal appearance, strict adherence to site Infection Prevention and Control (IPC) hygiene guidelines, and confidentiality regarding patient data (GDPR/Data Protection).
Valid SIA Licence: Door Supervision (DS) or Security Guarding (SG) licence.
Flexibility: Genuine availability and willingness to work 12-hour shifts covering both days, nights, and weekends on a rotational/relief basis.
Communication Skills: Excellent interpersonal skills with the empathy to communicate with distressed patients and the authority to handle aggressive behaviour professionally.
Conflict Resolution: Proven experience in managing conflict calmly, confidently, and tactfully.
Documentation Skills: Good written English for formal logs and legal incident reports.
Right to Work: Proof of right to work in the UK and satisfactory vetting/screening (including standard 5-year background history and enhanced DBS check).
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
