Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Better places, thriving communities.
Job Overview
1 Security Officer DS SIA Licence
Average 40 hours a week contracts, Mon-Fri (excluding Bank Holiday).
Shift times: 08:00am – 16.00 (opportunity for overtime weekends)
Hourly rate: £14.80 per hour (breaks are paid)
What is in it for you
Non-contractual free travel on London transport for security officers
Range of benefits such as pensions, employee shares scheme, access to online GP, discounts for shopping and cinema, paid holidays
Friendly supportive team
Training and career development
Opportunities to progress
Overtime opportunities
About the Role
Delivering excellent customer service
Role Requirements for Reception, Escorting, and Patrolling on a floor.
Customer Service:
- Deliver excellent customer service to all visitors and staff.
- Address and resolve any inquiries or concerns in a timely and professional manner.
- Maintain a positive and helpful attitude at all times.
- Provide assistance and support to individuals.
- Ensure a high level of satisfaction for all visitors and staff.
General Requirements:
- Strong communication and interpersonal skills.
- Ability to remain calm and composed in stressful situations.
- Attention to detail and strong observational skills.
- Ability to work independently and as part of a team.
- Previous experience in a similar role is preferred.
- Knowledge of security protocols and procedures.
Reception Duties:
- Greet and welcome visitors with a friendly and professional demeanor.
- Maintain a clean and organized reception area.
- Manage visitor sign-in
- Provide information and assistance to visitors.
Escorting Duties:
- Escort visitors to their destination within the building.
- Ensure the safety and security of individuals being escorted.
- Provide clear and accurate directions to visitors.
Patrolling Duties:
- Conduct regular patrols of the floor to ensure the safety and security of the premises.
- Monitor and report any suspicious activities or security breaches.
- Respond promptly to any emergencies or incidents.
- Maintain a visible presence to deter potential security threats.
To ensure all duties completed in full to a high standard as directed by your supervisor and management team.
To fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's), Standard Operating Procedures (SOP's), Risk Assessments (RA's), Memos and Toolbox talks.
To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst performing your duties.
If performing duties within any of the control rooms a CCTV PSS SIA Licence is required.
Attending further training /courses as directed.
Comply with legal obligations and safety requirements of the role.
Private Sites
Existing Mitie colleagues
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
