Ref:
93960
Posaddress2
Whiteley
Location:
Fare
Employment:
Full time
Role Classification:
1

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Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Better places, thriving communities.

Join Mitie – the future of high performing places.

ROLE: Scheduler

HOURS: Monday to Friday, 7:00am - 4:00pm

LOCATION: NATS - Fareham - Whiteley

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're seeking an organised and motivated Scheduler to manage the daily schedules for engineers, from planned maintenance and reactive work.

As a Scheduler your responsibilities include updating engineer reports, procuring materials, organising client callouts, and managing operative diaries. You will develop and evaluate plans, liaise with operations management for approvals, and monitor outstanding work.

Role Responsibilities:

Handle reactive queries, logging and tracking through to completion.
Assist the Manager with daily coordination, reporting and workflow management.
Log service jobs, schedule engineer attendance and maintain accurate customer updates.
Prepare quotes for repairs and spare parts.
Respond promptly and professionally to client enquiries via phone and email.
Help ensure smooth and efficient service operations by maintaining clear, organised records and communication.

What we are looking for:

Experience in a customer service, administration, or technical support role.
Excellent communication skills with a friendly, confident telephone manner.
Strong organisational skills with attention to detail.
Comfortable using Microsoft Office and CAFM platforms (training can be provided for CAFM)
Reliable, consistent, and able to manage multiple tasks in a busy environment.

There's a place for you at Mitie, join us today!

#FMM

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.