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Hours: Full-Time, 50 hours per week
Pay: £14.67 per hour
Shifts: Tuesday to Saturday
Location: M&S Newcastle, NE1 7AS
Experience Required: Supervisory experience in security
We're looking for a friendly, confident Security Supervisor to lead and support our Security team at M&S Newcastle. In this role, you'll make sure our customers, colleagues, and store are safe, while helping your team deliver excellent service every day. You'll be a positive leader, ensuring safety standards are always met and supporting your team to thrive.
Lead and organise the day-to-day work of the Security Officer team, keeping operations running smoothly.
Be the first point of contact for the team, setting the standard for professional conduct, appearance, and behaviour.
Provide welcoming and clear training and inductions for new Security Officers, helping them understand site policies, procedures, and systems.
Encourage teamwork, build confidence, and keep morale high within your team.
Assist with investigations into any security issues, such as theft or missing items.
Work with customers and colleagues to provide helpful and friendly service.
Make sure all health, safety, and data protection rules are followed.
Keep accurate security logs and handovers to ensure smooth communication between shifts.
Experience & Leadership: Proven experience in security and supervising a team, ready to take on responsibility.
SIA License: Essential for this role.
Communication: Clear and confident in both speaking and writing.
Tech-Savvy: Comfortable using computers and security systems.
Motivated & Reliable: Able to work independently and inspire your team.
Problem Solver: Calm, professional, and tactful in handling challenges.
Team Player: Creates a supportive and positive environment for colleagues.
Dependable: Excellent attendance and punctuality.
Experience: At least 5 years' working history in security or related roles.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.