Job Overview

• To provide Security duties including assisting in emergencies and other duties that meet customer requirements and complies with Assignment instructions

Main Duties

• The Security Officers duties will include and not be restricted to the following:

   

  General

   

  • Provide site security, including access and egress control.
  • Response to all incidents.
  • Maintain all security equipment and any other physical security equipment used on site.
  • Conduct patrols.
  • Understand and be able to carry out the role required in emergency situations as directed by the customer.
  • Report instances of property at risk of being lost, stolen, damaged and vandalised.
  • Ensure keys are handled in accordance with procedures [when covering reception or where keys are issued]
  • Ensure full compliance with site AI's and RA's
  • Respond to requests for assistance.
  • Ensuring common areas are tidy and clean
  • Be conversant with the incident and evacuation procedures and recommend changes to Mitie  management if any procedures are deemed to be in need of change.
  • Knowledge of ISA, and compliance with the procedures.
  • Manage and apply visitor access control procedures
  • To act as the first point of contact for staff and visitors.
  • To provide a professional and welcoming approach to all persons entering site
  • To provide a high level of customer care

   

  Fire and Emergencies

   

  • Ensure emergency escape routes are kept free from obstruction.
  • Respond to Fire and Emergency incidents as described in the Assignment Instructions.

   

   

  Health and Safety

   

  • Record and report to Mitie management staff all faults, health and safety hazards and unsafe working practices.
  • Enforce health and safety procedures.

   

  First Aid

   

  • Respond to calls to first aid and administer treatment or summon medical help as appropriate.
  • Complete appropriate paperwork in relation to incidents

   

What we are looking for

Ability to meet all vetting requirements 
Demonstrated customer facing/customer service or front-of-house experience;
Excellent written communication and interpersonal skills;
Flexible and Reliable;
Ability to work a flexible shift pattern;
Demonstrated ability to think and act quickly in emergencies or under pressure;
Be physically able to carry out duties;
Excellent organisational skills.
IT literacy to include excellent outlook, word and excel (or similar) skills
Fully conversant with SIA/DPA/CCTV legislation
Articulate, persuasive and assertive
Knowledge of BS7499 and BS7858