Location: Covering Multiple Lild Stores Across Oxford, Swindon, Worcester, Bromsgrove & Cheltenham

Job Type: Part-Time / Casual 

Lidl retail stores

Must have full Driving Licence and own form of vehicle 

MUST HAVE SIA BADGE.

Shift Pattern: Days, evenings, and Weekends

Hourly Rate: £12.76 per hour

Job Description:

We are seeking a highly reliable and flexible Security Support Officer to join our dynamic team. This role involves providing security coverage across multiple sites at short notice, ensuring the safety and security of people, property, and premises. The successful candidate must be prepared to work at short notice and be available 5/7 days a week and be flexible, to be able to sometimes respond to last-minute callouts.

Key Responsibilities:

• Provide security coverage at designated sites across the region.
• Conduct routine patrols, monitoring customers, and monitoring of premises.
• Respond promptly to alarms and emergencies.
• Deliver excellent customer service while interacting with staff and visitors.
• Complete detailed incident reports as required.
• Support site-specific security procedures and policies.

Requirements:

1. Valid SIA License (Security Guarding/Door Supervision).
2. Full UK Driving License and access to a vehicle.
3. Flexibility to work at short notice, including evening, weekends, and holidays.
4. Excellent communication and interpersonal skills.
5. Ability to adapt to different sites and requirements.
6. Strong observation skills and attention to detail.
7. Prior security experience is desirable but not essential.
8. Basic IT literacy for reporting purposes.

Who are we looking for?

• Experience of delivering Customer Service
• Excellent communication skills are required both written and verbal
• Adaptable communication style to meet the needs of different people groups
• Ability to work in a fast-moving services business
• Capability in the use of technology
• Good attention to detail
• High level of enthusiasm and passion
• Previous experience in a similar role is desirable but not essential
• Public Space Surveillance SIA licence is desirable but not essential

What are the benefits for working for Mitie? 

• Contracted hours
• Annual leave entitlement
• Pension and Life assurance schemes 
• Free uniform supplied
• SIA Re-licencing programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Comprehensive training and development programme (apprenticeships available)