Relief Retail Security Officer

  • Ref:
    107031
  • Location:
    Leeds
  • Employment:
    Part time
  • Closing Date:
    21 November 2026

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£………………. per hour + Paid Lunch Break

Relief Security Officer needed to work in a busy City Centre Retail shopping Centre

At Mitie, we recognise the importance of your time, which is why your lunch break is fully paid, meaning you earn more while taking the time you need to recharge.

About the Role

We're looking for a confident, approachable and energetic Relief Retail Security Officer who enjoys being active and working in a fast-moving environment.

This isn't a role where you'll spend your entire shift in one place. Our officers work 12-hour shifts and cover a lot of ground, carrying out regular patrols and supporting security operations across the site. One moment you could be assisting a customer or retailer, the next responding to an incident, supporting with loss prevention or carrying out proactive patrols.

You'll need to be comfortable being on your feet for extended periods and have the stamina to maintain a professional, alert and positive approach throughout your shift. Variety is a big part of the role, so we're looking for someone adaptable who can think on their feet and comfortably deal with different people and situations.

What You'll Be Doing

  • Providing a visible, reassuring presence on the shop floor
  • Delivering outstanding customer service at all times
  • Deterring theft, anti-social behaviour and public order offences
  • Carry out regular, high-visibility patrols throughout the shopping centre, including public areas, service corridors, car parks and external areas
  • Working closely with store management teams
  • Supporting partnerships with Police and local crime networks
  • Using Body Worn CCTV to enhance safety for everyone onsite
  • Assist with crowd management during busy trading periods, events and seasonal peaks.
  • Support emergency procedures including evacuations and other major incident responses.
  • Build positive working relationships with retailers, centre management, contractors and other stakeholders.
  • Work flexibly across different security duties depending on operational requirements.
  • Provide cover for holidays, sickness and other staffing requirements as part of the relief function.
  • Opportunities may be available for the right candidate to support other sites across Leeds, providing additional hours, variety and experience across different security environments.

What You'll Need

  • A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
  • A full 5-year checkable employment or education history (this is essential for vetting)
  • Able to manage the physical demands of the role, including extended foot patrols, prolonged periods of standing and covering significant distances across a busy shopping centre.
  • A strong customer service mindset, recognising that security officers play an important role in creating a safe, welcoming and positive experience for everyone visiting the centre.
  • A proactive, professional and customer-focused approach
  • CCTV licence advantageous
     
     

Why Join Mitie?

We don't just offer a job – we offer a package that supports you:

  • £………………. per hour + PAID LUNCH BREAK (so you earn more for your time)
  • Generous annual leave, so you can properly switch off, recharge and enjoy time away from work
  • Pension schemes to help you plan and build for your future
  • Uniform provided, so you have everything you need to feel confident from day one
  • SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress
  • Full induction and ongoing training, giving you the knowledge, support and confidence to succeed
  • Retail discounts, financial services and reward schemes to help your money go further
  • Online GP access for you and your family, giving you quick, convenient support when you need it
  • Apprenticeships and real career progression opportunities, so this can be the start of something bigger

 

Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!

 

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
Shopping Centres - Leeds - Trinity Leeds
Trinity Leeds, Albion Street, Leeds, West Yorkshire, England, LS1 5AT
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Benefits

Pensionpension
Life Assurancelife-assurance
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
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