Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Better places, thriving communities.
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Regional Performance Supervisor – London Region |
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Job objectives and responsibilities |
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The Regional Performance Supervisor is the No2 in the region and the right hand person of the Regional Engineering manager, this is a critical role to the region being successful or not. You will be the link between line managers and senior managers , you will be responsible for data analysis of the region and spotting trends good and bad and calling these out. Your focus will be on the key metrics that ensure the region is running smoothly from Travel time(TT) , to Time on site(ToS) first time Fix(FTF) and correct van stocks , engineering availability , ensuring we keep 80% availability in the field to allow us to deliver world class customer service. You will also be keeper of our payroll an ensure all necessary checks and balances are in place to be presented to the REM for sign off. Over and above our Mitie values we aim to be the premier Fire & security company in the UK. Everything you do should aim to get us that step closer to realising this goal.
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Person Specification Essential • Management skills • Working knowledge of current standards and codes of practice • Good problem-solving skills • Highly self-motivated and reliable. • Be highly Adaptable and have a willingness to work in a flexible fashion • Good written and verbal communication skills • Ability to asses technical risk • Strong ability to be able to interpret MI Data
Competencies • Planning & organizing • Industry knowledge • Coaching & mentoring • Line management. • Conflict resolution |
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
