Regional Operations Centre Operative

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  • Ref:
    71947
  • Location:
    London
  • Employment:
    Full time
  • Closing Date:
    30 April 2025

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Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Join us and help deliver the exceptional, every day.


Do You want to join the leading security company in the UK?

Where:             Deutsche Bank, London

Job Title:         Regional Operations Centre Operative

Hours:              4 on 4 off rotation (Days, Nights & Weekends & Bank Holidays) (42hrs pw)

Salary:             £37,769.21 PA (£17.20 per hour)

What we are looking for:

We are currently looking for an experienced security professional with experience working in a Regional Control Room / Operations Centre. The ideal candidate will be:

  • SIA Security and CCTV Licence holder.
  • Previous experience in a security-related role, preferably within a corporate or financial Control Room / Operations Centre environment.
  • Have a good geopolitical knowledge of the UK&I, Middle East, Africa and CIS regions.
  • Strong familiarity with security systems, protocols, and emergency response procedures.
  • Excellent analytical and problem-solving skills to assess and respond to security threats.
  • Effective communication abilities to relay information clearly and concisely.
  • Ability to remain calm and make quick decisions under pressure.
  • High level of integrity, professionalism, and confidentiality.
  • Proficiency in using security software and tools.

 

Key Responsibilities:

  • Proactively monitor the security systems in operation within the Regional Operations Centre (ROC) and the Security Control Room (SCR) for the UKMEAR region.
  • Respond to alarms and report/record relevant details required to the appropriate vendor.
  • Facilitate the routine security systems management of installed equipment (CCTV/access control etc) through regular operational checks.
  • Continuous monitoring of open-source media to identify any potential impact to DB operations or business travel in the region.
  • Respond to security alerts, incidents, and emergencies promptly and effectively.
  • Establish and maintain timely and effective communication between all management levels during incidents, accident, and emergency situations.
  • Maintain full understanding of Corporate Security Key Operating Documents (KOD's) to effectively manage incidents relating to crisis management.
  • Remain alert to local/regional events which could potentially impact business operations.

The responsibilities listed are not exhaustive. The Regional Operations Centre Operative position requires a flexible approach to responsibilities to meet the fluctuating demands of the client.

 

 Why Join Us:

  • Competitive Compensation: Enjoy a competitive salary and benefits package.
  • Central Location: Our office is conveniently located in the City of London, easily accessible by public transport.
  • Professional Growth: Access ongoing training and development opportunities to enhance your skills.
  • Impactful Work: Contribute directly to the security of a prestigious investment bank and its clients.
  • Collaborative Environment: Work alongside experts in the field and be part of a supportive team.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
Deutsche Bank - London - 21 Moorfields
Deutsche Bank, 21 Moorfields, London, Greater London, England, EC2Y 9DB
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Benefits

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