Our values and behaviours

Delivering the exceptional, every day

• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:
• We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
• We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
• We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
• Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
• Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Job objectives and responsibilities

·       You will be part of a small team to carry out day-to-day maintenance tasks including Pre Planned Maintenance (PPM's) and general maintenance to ensure the underground environments are safe, compliant and presentable

·       Uphold rigorous health & safety standards

·       Communicate & liaise with different stakeholders and contractors

Main duties

Operational Delivery

• Undertake daily PPM's to check various aspects of the underground, equipment and safe access routes
• Ensure Health & Safety and compliance across all aspects of daily work
• Carry out small maintenance tasks
• Ensure efficient use and safe storage of equipment and chemicals
• Provide excellent customer service to occupants
• Provide accurate records and reports and maintain all assigned work order documentation
• Proactively walk the underground, reporting any maintenance or safety issues
• Participate in testing emergency responses for various situations
• Support MOD Mine Management Team (MMT) as required to enable compliance with legal requirements (Mine Regulations 2014)

Contractor & Stakeholder Management

• Liaise with contractors, MOD MMT, facilities, security and end-user stakeholders to minimize disruption, align priorities, and communicate planned works.

Compliance, Quality & Sustainability

• Meet or exceed contractual KPIs and service levels; ensure standards are consistently achieved.
• Maintain documentation for inspections, audits, and quality checks

Person Specification

Essential skills set & Experience

• Good knowledge of H&S and understanding of risks and hazards
• Comfortable working in an underground environment (100 feet below ground)
• Ability to work as part of a small team
• Must be physically fit due to the scale of the environment and the ability in an emergency to climb stairs (over 200 steps)
• Must be adaptable as the skills required are varied and the ability to consider / undertake ‘handyman' / minor mechanical tasks
• Excellent communication (verbal / written), planning, and stakeholder management skills; confident with digital reporting tools
• Consideration and interest of heritage and historical artifacts
• Full UK driving licence;

Desirable

• IOSH Managing Safely (or equivalent)
• Certification in quarry safety “Safe in the Underground Environment” (or equivalent)
• Experience working within MOD estates or other high-security, high-compliance environments.
• First Aid qualification or willingness to undertake

Health and Safety responsibilities

Health & Safety

• Follow H&S guidelines to ensure compliance with applicable Mine Regulations / Health & Safety legislation and MMT (MOD)/Estates policies (e.g., risk assessments, method statements, permits to work, toolbox talks, safe systems of work)
• Asbestos Awareness
• Participate in robust hazard reporting, near-miss capture, and incident investigation; complete corrective and preventive actions

 Information Security

·       Ensure compliance with Mitie's information security procedures in all activities;

·       Proactively identify and report security risks to your manager and MMT;

·       Report actual and suspected security incidents;

·       MOD security checks to be completed on recruitment;

·       Ensure compliance with MOD site and specific underground security policies, procedures and arrangements;