Job Information

• Reporting to the Engineering Manager, NI Schools.
• Liaising with the Technical Managers, Local Government and Education as required.
• Ensure service delivery always meets contractual and statutory obligations.
• Keep our service users, their visitors and our people, safe and well.
• Act as the NI Schools Technical Team Lead on the storage and onward availability of contractual and compliance documentation.

Main Duties 

• Ensuring full compliance with relevant policies and procedures, codes of practice, statutory requirements and professional standards.
• Support as required, the Mitie FM Managers and Engineering Manager to ensure their teams (direct and specialist subcontract) are delivering the required contractual and compliance services obligations in order to meet and/ or better the required KPI.
• Ensuring asset data captured is up to date, recorded and applied against our contractual and compliance obligations.
• Upload asset information using Helpdesk Templates to build the PPM regime on the CAFM System.
• Representing Mitie on both internal and external contractual and compliance audits, with the support of the Mitie M&E Technical and Operations Teams.
• Work closely with the NI Schools Operations Teams to ensure Client and SPV relationships are maintained and that Mitie are performing to the required levels.
• Support the Mitie NI Schools Technical and Operations Teams in minimising any contractual penalties/ deductions by delivering the agreed contractual maintenance services.
• Support technical audits and assessments of engineering and maintenance activities, and HSE operations associated with Planned Preventative Maintenance (PPM), Reactive Repairs and Lifecycle Replacement projects to identify deficiencies, operational problems and other areas for improvement in compliance with appropriate specifications, contract obligations and established Mitie standards and procedures.
• Review site technical documents to validate compliance with contract obligations and Mitie's Integrated Management System (IMS) and improve the quality of service delivery, its efficiency and productivity.
• Support the Accounts Director during Engineering Managers unavailability, managing their teams operational, maintenance and engineering activities, to ensure the necessary work (both planned and reactive) is identified, costed, planned and executed in a safe and timely manner.
• Support and contribute to the development of the forward maintenance regime and lifecycle planning, ensuring these are up to date and regularly reviewed.
• Demonstrate a consistent level of professionalism, effective timely communication and professional relationship management at all times.
• Develop and implement plans in which maintenance services to the client are improved to maximise value, minimise cost, risk and downtime, whilst delivering the desired consistent quality of service.
• If required, participate/ provide support as an Escalation Point for call-out queries, to ensure we maintain business continuity.

What we are looking for

• Ideally from a Maintenance background.
• Relevant qualification, experience or training.

Job-Specific Skills:

• Understanding of legislation and mandatory standards relating to safe working practices.
• Good knowledge of maintenance, process, risk and controls measures.
• Understanding of asset management.
• Proactive and flexible attitude to work and ability to enthuse team members.
• Strong customer focus skills and attitude.
• Internal and external negotiation skills.
• Excellent organisational and interpersonal skills.
• The ability to communicate effectively, in both verbal and written forms.
• Capable of fully utilising programs in the MS Office suite to produce written reports, tracking spreadsheets and presentations.
• Strong Team Leader with efficient communication skills.
• Excellent analytical skills relating to operational issues.
• Commercial awareness.
• Ability to manage and maintain 3^rd party supplier relationships

Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.

If you are working in regulated activity please note that you are subject to the following:

• It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
• This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.