Police Services Call Centre Operator

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  • Ref:
    70254
  • Posaddress2
    Wythenshawe
  • Location:
    Manchester
  • Employment:
    Full time

Meet the recruiter

Connor Moore

Connor.Moore@mitie.com

+44 333 010 6682

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Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Join us and help deliver the exceptional, every day.


  • Are you looking for a new challenge?
  • Do you have good problem-solving skills?
  • Can you be friendly and helpful on the telephone?

 

If you have answered yes, this could be the job for you!

You would be joining the leading forensic healthcare & custody detention provider in the UK, delivering services to 29 police forces.

We are passionate about what we do and go above and beyond to provide an exceptional service that we can be proud of. We are looking for a like-minded individual with the right skills and attitude to join our team.

This role would suit someone who

  • has a can-do attitude
  • is wanting to make a difference to people's lives
  • can communicate well at all levels
  • can work well in a team and be a role model to others
  • has good IT skills and not afraid to learn new systems

 

We don't need you to have previous experience of working in a call centre, we're looking for people with transferrable skills and an enthusiastic attitude. Your way of thinking and behaviour is just as important as your experience.

You will primarily be based in our Manchester office, but we offer an agile working arrangement with some days/nights spent working from home. We feel this increases productivity and improves our employees' work-life balance.

As well as the industry standard benefits such as an Employee Assistance Programme and a Cycle to Work Scheme to name but a few, we also offer:

  • An on-site canteen with flexible ‘grab & go' facilities
  • A supportive induction and training programme with opportunities for development
  • Paid volunteering days
  • Fully-funded apprenticeships
  • Free on-site parking
  • Staff social events such as pizza days, Christmas markets, and competitions.

 

Location:                    Pacific House, Atlas Business Park, Simonsway, Wythenshawe, Manchester, M22 5PR

Hours:                         42 hours per week (average) based on a rolling shift pattern of days, nights and weekends

Annual Leave:            25 days plus bank holidays

Salary:                        £26,000 - £28,000

 

 

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Connor Moore at Connor.Moore@mitie.com.

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
Atlas Business Park - Manchester - Wythenshawe - Pacific House
Atlas Business Park, Pacific House, Simonsway, Wythenshawe , Manchester, Greater Manchester, England, M22 5PR
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Benefits

Pensionpension
Life Assurancelife-assurance
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
Holidayholiday
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