Planner

  • Ref:
    82720
  • Posaddress2
    Wythenshawe
  • Location:
    Manchester
  • Employment:
    Full time

Meet the recruiter

Sophie Willson

sophie.willson@mitie.com

+44 116 261 5017

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Location: Atlas Business Park – Manchester

Working hours: Monday – Friday 40 hours per week

Working within the Systems Support team and the National Technical Services Managers and a nationwide team of engineers, the planner will ensure all statutory and non-statutory PPMs, remedial and reactive tasks are planned and assigned to one of our engineers for action.

Main duties:

  • Allocate PPM and reactive work, at least four weeks in advance, based on scheduled output from QFM
  • Provide monthly report to Systems Support Manager, Head of Support and National Technical Services Manager monthly to confirm workforce schedule
  • Update engineers web portal, at least 4 weeks in advance, to ensure engineers are aware of planned works
  • Liaise with relevant site contact to confirm engineer's attendance
  • Complete a weekly review of any missed inspections and prioritise the reschedules.

 

In addition to the above, you will provide feedback to the Systems Support Manager and the National Technical Services Manager regarding any missed inspections or any identified engineer issues that require review. You will ensure that labour resourcing is always updated and contains all the relevant contact details for their appropriate area. You will be required to undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the contract.

Person Specification:

To be successful in this role, you will have previous experience of call centre of call logging systems, the ability to work to deadlines, with excellent management skills as well as the ability to work to deadlines with excellent time management skills. You will have effective problem-solving skills and the ability to work calm under pressure.

Additional requirements include:

  • GCSE (or ‘O' Level/Standard Grade equivalent) passes in Maths and English
  • ‘A' Level passes or equivalent
  • Reliable
  • Detail conscious
  • Results/tasks orientated
  • Excellent negotiation skills

 

 

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sophie Willson at sophie.willson@mitie.com.

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
Mitie TSOC - Manchester - Wythenshawe - Atlas Business Park - Pacific House
Mitie TSOC, Pacific House, Simonsway, Atlas Business Park, Wythenshawe , Manchester, Greater Manchester, England, M22 5PR
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Benefits

Pensionpension
Life Assurancelife-assurance
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
Holidayholiday
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