People Business Partner - Industrial Relations

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  • Ref:
    80161
  • Location:
    Birmingham
  • Employment:
    Full time
  • Closing Date:
    27 August 2025

Meet the recruiter

Karen Hayes

Karen.hayes@mitie.com

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Job Title: People Business Partner - Union Relations

Location: Nationwide travel needed - Manchester ,Birmingham ,Northampton

Salary: Competitive 

Mitie, the UK's leading facilities transformation company and a UK Top Employer for the 7th consecutive year with a growing workforce of 72,000 colleagues are  seeking a dynamic and experienced People Business Partner to join a highly prestigious account within the Central Government business unit. 

As People Business Partner you will partner the Account Lead of the UK Government's largest security guarding workforce; the Department for Work and Pensions (DWP) working alongside over 3,000 colleagues. This is a fantastic opportunity to leverage your extensive trade union experience and strategic HR expertise to influence, lead, and embed the people strategy. 

The role integrates strategic planning with the leadership of a dedicated team of trainers, focusing on the talent development of our security teams, fostering engagement with operational leadership, and working collaboratively with the recognised Trade Union. 

Key Responsibilities: 

  • Translate business strategy and priorities into account-level strategic people plans fully aligned with Mitie's People Strategy. 
  • Provide input to business strategy and organisation design to ensure structures, roles, and responsibilities enable delivery and contribute to a high-performance culture. 
  • Lead a small team of Training Managers to deliver management development initiatives  
  • Leverage strong business knowledge and understanding to partner and provide strategic, insightful, and constructive challenges to business leaders and HR, where appropriate. 
  • Proactively represent HR within leadership teams, acting as a role model and ambassador for the organisational values and behaviours. 
  • Coach and develop senior leaders on business-wide HR initiatives, including managing and developing talent, cultural change, and employee engagement. 
  • Partner and coach managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front-line human resources. 
  • Coordinate the deployment of relevant HR skills and expertise from across the wider HR team to bring the right people solutions together. 
  • Empower business leaders to lead their teams and deliver business transformation, aligning ways of working to create a high-performance culture. 
  • Manage and develop two training managers to ensure the effective implementation of training programs that support organisational goals. 

Qualifications and Experience: 

  • Must have experience in strategic HR roles, with a strong background in union relations and negotiations. 
  • Proven track record of partnering with senior business leaders to drive and implement strategic people initiatives. 
  • Exceptional coaching and leadership skills, with the ability to develop and inspire senior leaders. 
  • Strong analytical skills, with the ability to interpret and analyse data insights to influence change. Excellent communication and interpersonal skills, with the ability to influence and build strong relationships at all levels of the organisation. 
  • Experience having direct report Managment responsibilities  
  • Proactive and forward-thinking, with a strong commitment to continuous improvement and innovation in HR practices. 
  • Flexibility to travel regularly  

If you are a strategic HR professional with extensive union experience and a passion for driving organisational success, we would love to hear from you. 

 

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Karen Hayes at Karen.hayes@mitie.com.

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
Mitie, T2 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, England, B37 7ES
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Benefits

Bonus Schemebonus
Pensionpension
Life Assurancelife-assurance
Private Healthcareprivate-health
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
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