People and Culture Manager

North East (with some travel UK wide) - Full 

Mitie are recruiting for a new People and Culture Manager to support on the overall HR function and people communications across the Account and with key stakeholders. You will monitor, control and track attrition and EVP whilst working in partnership with our resourcing and L&D teams.

What are the main responsibilities?

You will support the People Partner and collaborate with key stakeholders across the Account to design and implement the workforce strategy and plan, which align the business priorities, operating environment and strategic goals.  You will also establish effective partnering arrangements and work collaboratively with all key stakeholders and their teams in providing a comprehensive, professional and timely HR service to ensure open and continuous dialogue that promotes understanding of their business needs and priorities. You will also:

• Oversee HR issues on the Account such as long term sickness, attrition rates, new joiners.
• Work with Client's HR representatives when required to agree a consensus view on HR matters affecting both businesses
• Maintain monthly reporting on governance and employee data.
• To proactively support managers at all levels in providing pragmatic and commercially focused solutions on people issues that will meet business objectives.
• Responsible for providing a strategic, proactive and responsive HR service throughout the contract, with a focus on commercial solutions;
• Promote and embed a performance management culture across the contract, including adherence to the Mitie's performance management system and ensuring managers are competent in managing people;
• Build and maintain effective relationships with employees, trade unions and external parties;
• Inform People Partner and Regional Account Director of updates in legislation and the potential impact on business;
• Lead ad-hoc projects, for example, devise and implement new policies and procedures as required, including Group HR initiatives;

What are we looking for?

You will be an experienced HR professional working within a generalist role and driving a continuous improvement and positive mindset across mid-sized teams. You will be a confident and open communicator whilst being able to influence and support business change and decision across the account. You'll also

• Hold a CIPD qualification
• Hold the ability to communicate with stakeholders across multiple levels  
• Be transparent but able to follow process even in the event of unpopular change
• Hold full UK Driving License