Job Description:

Location: Wilmslow Campus, Wilmslow, Manchester
Employer: Mitie – Total Security Management Team
Pay Rate: £12.60 per hour
Contract Type: Permanent, average 42 hours per week
Shift Pattern: 4 on / 4 off nights (19:00–07:00)

Role Overview

Mitie has an excellent opportunity for Security Officers to join our Total Security Management Team based at the Wilmslow Campus. The successful candidates will provide a high‑quality security service, ensuring the safety and security of the site, staff, visitors, and assets during night operations.

Main Duties & Responsibilities

• Conduct external patrols every hour and as required.
• Perform gatehouse duties, visitor checks, access control and safety checks when needed.
• Use the mobile app confidently and follow the operational requirements of the role.
• Record all incidents, concerns, and daily activities accurately on the online portal.
• Report all issues immediately to the client and the Account Manager.
• Maintain excellent timekeeping, ensuring prompt arrival for shift handovers.
• Remain vigilant at all times; report and record suspicious or potential criminal activity and maintain control until emergency services arrive.
• Demonstrate a professional, determined, trustworthy, attentive, and approachable character when dealing with employees, visitors, and customers.
• Act as the first point of contact, maintaining strong geographical awareness of the local area.
• Report directly to the Security Manager and ensure all incidents are recorded, reported, and escalated appropriately.

Qualifications & Person Specification

• Valid SIA Licence – Essential
• 5‑year vetted work history required prior to starting
• Must be able to work nights and weekends
• Must submit a CV with an up‑to‑date 5‑year employment history
• Strong team player with a positive and enthusiastic attitude
• Able to work independently and use own initiative
• Flexible approach to meet business needs
• Excellent customer service skills
• Ability to use an online portal and basic IT equipment
• Strong written and verbal communication skills
• Ability to remain calm and composed under pressure
• Knowledge of:
• Health and Safety at Work Act
• Relevant Criminal and Civil Law
• Police and Criminal Evidence Act (PACE)

Additional Information & Benefits

• Competitive holiday entitlement
• Company pension scheme
• Access to additional training and development opportunities
• Wide range of discounts with selected partner companies
• Full uniform provided