The Summit One campus is a corporate client HQ consisting of 3 main office buildings and a small number of satellite buildings inc. A vehicle workshop and two multi-level car parks. The role sits within a team of 8 M&E trades and Handymen supported by an on-site management & admin team providing a wide range of facilities services to our client. PPM & Reactive works are predominantly transmitted via a CAFM system by a central helpdesk and received and administered by each engineer via a handheld device. The variety of tasks and priorities encountered make it necessary for all engineers to be very flexible in their approach to the working day, physically fit and customer focused. Some overtime will be required at times both in the week and at weekends and will be shared amongst the team as appropriate. You will be required to join the Callout rota covering reactive works outside of normal working hours. The rota averages 1 week in 6 at present. The On Call engineer claims a Standby Allowance for all times when on call. Out of normal working hours callouts are paid subject to Mitie Terms & Conditions of Contract.

Service is also provided to a limited degree, remotely to our corporate clients Training Academy at Wokefield Park, approx. 30 miles away from the main site. A pool vehicle is available to facilitate travel between sites.

Job Purpose
Provide and maintain a high level of building maintenance support to our clients. Form part of a team of multi-skilled technical support staff, ensuring that the service provided meets the contractual requirements and complies with relevant law at all times

Main Duties

• Ensure that the day-to-day planned preventative maintenance activities of building maintenance is completed in line with our contractual obligations
• Ensure all assets are maintained in accordance with the O&M Manuals and best practice
• Assist in supervising contractors and sub-contractors and ensure compliance with all statutory obligations
• Ensure that all reactive calls are closed out in line with our contractual time scales
• Ensure compliance with all Health and Safety legislation and Company policy.  (Fire regulations, COSHH, Safe working practices, PPE, PAT testing etc)
• Ensure all building fabric elements are functional and operational within design parameters and carry out reactive repairs within agreed response and rectification times
• Keep all plant/rooms / services enclosures clean, tidy safe and secure
• Assist other engineers / staff with their duties as required
• Undertake any ad-hoc duties that may be necessary during the course of your working day
• Be aware of the business continuity plan for the part of the business you work in

What we are looking for

• Time served apprenticeship or equivalent NVQ qualification in a mechanical discipline
• Have a working knowledge of Air Handling Units
• Ability to undertake all facets of maintenance and installation requirements as required within the scope of the contract.
• Be pro-active and have the ability to anticipate and/or diagnose and repair faults.
• Ability to record work accurately on computer-based systems via a PDA.
• Ability to effectively prioritise own workload.
• Flexibility and adaptability to change / flexible approach to work and working hours (subject to the EU Working Time Directive).
• Pro-active and positive approach to work.
• Must have sound interpersonal skills and pay attention to detail.
• Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued.
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
• Good understanding of current Health & Safety legislation and its application within role.
• Good knowledge of building Statutory Compliance.
• Able to carry tools and equipment by hand up to 20kg.
• Able to work at height including on a MEWP.
• Committed to the delivery of excellent customer service.
• Must hold a full UK driving licence.

Off Call Normal Weekly Hours – 07.00 – 16.00hrs M-F

On Call Normal Weekly Hours – 09.00 – 18.00hrs F - TH