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Contract: Permanent
Type: Full Time
Hours: 40
Pay/Salary: £12.60 per hour
Location: GPA, Cheylesmore House, Quinton Park, Coventry, West Midlands, England, CV1 2WT
We are looking for an experienced Mailroom and Reprographics Assistant to provide efficient mailroom and reprographics services across various client departments, ensuring timely handling of incoming and outgoing mail, courier accounts, and high-quality print production. The role also involves managing print equipment and supporting the wider Mitie soft services team.
Your responsibilities will include Managing multiple accounts Royal Mail, city Sprint, DXm provide comprehensive reprographics services, including daily printing and document production. Manage Xerox printers including: Monitoring and replenishing paper stock, Replacing toner, Resolving print faults and escalating where necessary. General administration to support the contract and Support the wider Mitie soft services team in line with role responsibilities.
Essential Skills and Experience:
Experience working in a mailroom or reprographics environment. Proficiency in English and Mathematics. Familiarity with postal and courier systems (e.g. Royal Mail OBA, DX, City Sprint). Understanding of print management and reprographics equipment, especially Xerox machines. Ability to multitask and prioritise in a fast-paced, service-driven environment. Good organisational and problem-solving skills and Strong customer service and communication abilities.
Desirable:
Prior experience working in a government or public sector environment. Basic IT proficiency (e.g. Microsoft Office, print queue management software). Ability to manage multiple accounts in a time sensitive manner
Additional Information:
Uniform and full training will be provided. This role may involve light-to-moderate physical duties (e.g. lifting paper boxes)
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.