Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
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📍 Location: London | 💼 Full-Time | 🏢 JCA Engineering Services
We are seeking an experienced Lead Shift Technician to oversee the operation, maintenance, and reliability of Mechanical & Electrical (M&E) plant, equipment, and systems. The role involves delivering high-quality Planned Preventive Maintenance (PPM), providing first-line response to breakdowns, and ensuring compliance with safety, quality, and operational standards.
As Lead Technician, you will also mentor and support your shift team, delegate tasks, and play a key role in ensuring plant performance and service delivery meet agreed KPIs and SLAs.
Plan and deliver PPM activities to M&E plant and equipment, ensuring engineering standards are maintained.
Provide a prompt and effective response to reactive maintenance issues and service desk requests.
Lead, mentor, and support the shift team to maintain high standards of performance and technical understanding.
Supervise and coordinate specialist subcontractors during site visits, ensuring adherence to RAMS and site procedures.
Carry out site risk assessments, SOPs, and EOPs for self-perform tasks.
Lead the shift handover process, ensuring accurate documentation, plant logs, and system checks.
Act as an HVAP when required, compiling switching schedules, method statements, and risk assessments.
Support commissioning and witnessing of new plant/systems from developers.
Communicate effectively with engineers, subcontractors, and management during incidents or escalations.
Produce clear, detailed technical fault reports for any critical alarms or situations.
Maintain awareness of newly installed plant/systems and review O&M manuals for technical readiness.
Ensure compliance with the Health & Safety at Work Act and company policies at all times.
Maintain accurate quality assurance records and documentation.
Previous experience as a Lead Technician in a shift-based environment.
Strong technical knowledge and diagnostic skills across M&E services.
Ability to manage, mentor, and delegate within a shift team.
Proven organisational skills with the ability to prioritise workload under pressure.
Excellent written and verbal communication skills with both customers and management.
Qualifications/Certifications:
City & Guilds in Building Services (Mechanical/Electrical).
17th/18th Edition IEE Wiring Regulations.
HV or AP certification for HV/LV switching.
Health & Safety certification (IOSH, NEBOSH, or equivalent).
HVAC/Air Conditioning accreditation including F-Gas qualification.
Strong working knowledge of: UPS, Diesel Generators, HVAC, Refrigeration, and Plumbing systems.
HV authorised training and certification preferred.
Familiarity with CAFM systems and strong IT skills (Excel, Word, PowerPoint).
Supervisory training (e.g., ILM standard) desirable.
JCA is a multi-faceted engineering services and construction business with core expertise in the development of facilities that rely on business-critical engineering systems.
We deliver a comprehensive range of services tailored to the needs of commercial property owners across multiple industries, including:
Engineering Projects
Service & Maintenance
Interior Fit-Out
Design & Consultancy
At JCA, excellence is standard. We pride ourselves on transparency, integrity, and collaborative project delivery that always puts our clients' needs first.
✨ Join JCA and be part of a company where engineering expertise meets service excellence.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
