Knowledge & Information Manager(KIM)

  • Ref:
    83968
  • Location:
    Plymouth
  • Employment:
    Full time

Meet the recruiter

Jessica Mercel

jess.mercel@mitie.com

+44 116 261 5017

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Job Advert: Knowledge and Information Manager

Location: HM Naval Base, Devonport Royal Dockyard, Plymouth, Devon, PL1 4SG
Contract Type: Fixed Term – 12 Months
Working Hours: Full Time – 37.5 hours per week

Are you organised, proactive, and passionate about making information work smarter for everyone?
We're looking for a Knowledge and Information Manager to lead the way in how we store, manage, and share critical information across our business—especially in support of our building management systems (CAFM) and related processes.

What You'll Be Doing

You'll work across two major sites—Armada and MOD Corsham—while being based at HM Naval Base Devonport. Your role will ensure that documents, data, and knowledge are:

  • Easy to find
  • Up to date
  • Secure
  • Used effectively by teams across the business

Key Responsibilities

Managing Knowledge

  • Develop smart systems for collecting, storing, and sharing information
  • Maintain organised, accessible digital libraries and databases
  • Promote knowledge-sharing across teams
  • Support research data storage and analysis
  • Write clear reports and summaries
  • Track physical and digital resources
  • Advise on copyright and version control

Information Governance

  • Ensure compliance with data protection and information security standards
  • Maintain data accuracy and consistency
  • Manage access to sensitive information
  • Use tools like Power BI to create business insights

Working with Others

  • Collaborate with teams to understand their information needs
  • Deliver training and workshops on systems and processes
  • Translate technical requirements into practical solutions
  • Lead projects to improve knowledge and information management

Additional Tasks (Depending on Experience)

  • Train staff and clients
  • Support IT infrastructure and related projects
  • Write accessible summaries of research findings

What We're Looking For

Essential:

  • Strong organisational and communication skills
  • Experience managing digital information systems
  • Understanding of data protection and governance
  • Ability to work independently and lead projects

Desirable:

  • Experience with CAFM systems
  • Familiarity with Power BI or similar reporting tools
  • Background in facilities or building management

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Jessica Mercel at jess.mercel@mitie.com.

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
HM Naval Base - Plymouth - Devonport Royal Dockyard
HM Naval Base, Devonport Royal Dockyard, Plymouth, Devon, England, PL1 4SG
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Benefits

Pensionpension
Life Assurancelife-assurance
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
Holidayholiday
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