Job Title: Helpdesk Operative
Hourly Rate of Pay: £15.45
Contract Type: Fixed Term (1.2 months)
Type of Employment: Full Time
Total Weekly Contractual Hours: 40
Location: The Shard, Level 12, 32 London Bridge Street, London, Greater London, England SE1 9SG

An opportunity to join an experienced, versatile team, delivering first class computer-based administration services.

Main Responsibilities

• Plan and coordinate programmes (including daily plans, routines, and visits), liaising with internal and external agencies to ensure the needs of the business are met.
• Act as point of contact for all visitors where necessary, arranging entry into the establishment and escorting as required.
• Undertake any additional tasks as determined by the Line Manager, including support/cover for other Administrators when required.

What we are looking for
The successful candidate will be a confident and credible communicator, loyal and professional with good judgement and a high degree of initiative, integrity, and discretion.  Pro-active and responsive to changing needs of the business, self-motivated, versatile, reliable, and well presented, giving a positive image of Interserve company values, with:

• Track record of delivering excellent quality administration and office support and ability to work unsupervised using own initiative.
• Organisational skills and experience of working to deadlines.
• Good interpersonal, verbal, and written communication skills.
• Working knowledge of MS Office applications (ECDL qualification desirable).
• Innovative with a flexible approach to accommodate changing requirements and priorities.
• Good customer facing skills and the ability to develop close working relationships with a high degree of integrity.
• Good all-round standard of education (5 GCSE Grade C or relevant qualification at NVQ Level 2/3).
• Required to wear approved company work wear.